M
Michael Wexin
Guest
I wrote about this about a month ago, and then though the problem went away but it just re-appeared yesterday. I am really frustrated and would really appreciate anyone’s help.
As heads up, I have tried to re-install Office 2016 completely and I have run the Office Configuration Analyzer Tool (OffCAT) (v2.2) and it does not anything wrong. And yes, I have a legal copy of Office Professional Plus 2016.
A strange problem has started about two months ago, and it happens randomly.
I have been running Windows 10 and Outlook 2016 and have 4 Verizon email accounts. All are POP accounts and converted without any problems from Verizon to AOL servers about seven months ago. I have my Outlook parameters set to delete email from server if over 90 days and/or when Deleted from "Deleted Items" inside Outlook 2016.
For some reason, those emails that are still on the Verizon / AOL server (and already had been downloaded and read but NOT deleted), get re-downloaded onto my Outlook 2016 at random times. This happens about once 3 weeks, and it does NOT happen to all 4 accounts at the same time. One day it happens s to one, the next day to the other and so on.
I have double checked all of my Outlook settings and it all looks correct. Again, you will find screenshots of my setup / problem by going here:
Outlook Setup screenshot: https://imageshack.com/a/img923/3590/jXtcYl.jpg
Outlook Inbox Screenshot: https://imageshack.com/a/img924/3268/LxRDYJ.jpg
AOLMail (Server) Screenshot: https://imageshack.com/a/img923/2462/xMxdhB.jpg
Office 2016 version Screenshot: https://imageshack.com/a/img922/5517/ifRwSJ.jpg
April 28, 2018 Inbox Screenshot: https://imageshack.com/a/img922/3563/wizNt3.jpg
As you can see in the screenshot example, Outlook downloaded these on March 27, I read them, decided to keep them and for some reason, they were re-downloaded again on March 31 as new emails (but in reality, repeats). And it just happened again in my main account on April 28.
The only way that I can deal with this is when these double emails shows up, I then choose to put them into the DELETED ITEMS, meaning when it's deleted, it's gone from the SERVER too -- which kills the whole idea of having a back-up of the needed emails for 90 days on the server.
I also check my email on my Samsung S7 phone, and I DO NOT have these re-download issues. So, I am quite certain it's an Outlook 2016 problem?
This is happening on all 4 Verizon/AOL email accounts.
Anyone have any input as to what is happening? And possible solutions?
Continue reading...
As heads up, I have tried to re-install Office 2016 completely and I have run the Office Configuration Analyzer Tool (OffCAT) (v2.2) and it does not anything wrong. And yes, I have a legal copy of Office Professional Plus 2016.
A strange problem has started about two months ago, and it happens randomly.
I have been running Windows 10 and Outlook 2016 and have 4 Verizon email accounts. All are POP accounts and converted without any problems from Verizon to AOL servers about seven months ago. I have my Outlook parameters set to delete email from server if over 90 days and/or when Deleted from "Deleted Items" inside Outlook 2016.
For some reason, those emails that are still on the Verizon / AOL server (and already had been downloaded and read but NOT deleted), get re-downloaded onto my Outlook 2016 at random times. This happens about once 3 weeks, and it does NOT happen to all 4 accounts at the same time. One day it happens s to one, the next day to the other and so on.
I have double checked all of my Outlook settings and it all looks correct. Again, you will find screenshots of my setup / problem by going here:
Outlook Setup screenshot: https://imageshack.com/a/img923/3590/jXtcYl.jpg
Outlook Inbox Screenshot: https://imageshack.com/a/img924/3268/LxRDYJ.jpg
AOLMail (Server) Screenshot: https://imageshack.com/a/img923/2462/xMxdhB.jpg
Office 2016 version Screenshot: https://imageshack.com/a/img922/5517/ifRwSJ.jpg
April 28, 2018 Inbox Screenshot: https://imageshack.com/a/img922/3563/wizNt3.jpg
As you can see in the screenshot example, Outlook downloaded these on March 27, I read them, decided to keep them and for some reason, they were re-downloaded again on March 31 as new emails (but in reality, repeats). And it just happened again in my main account on April 28.
The only way that I can deal with this is when these double emails shows up, I then choose to put them into the DELETED ITEMS, meaning when it's deleted, it's gone from the SERVER too -- which kills the whole idea of having a back-up of the needed emails for 90 days on the server.
I also check my email on my Samsung S7 phone, and I DO NOT have these re-download issues. So, I am quite certain it's an Outlook 2016 problem?
This is happening on all 4 Verizon/AOL email accounts.
Anyone have any input as to what is happening? And possible solutions?
Continue reading...