Why does my laptop keep shutting off when logging in and during the setup process after resetting?

  • Thread starter Thread starter H. Holloway
  • Start date Start date
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H. Holloway

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I have a Microsoft Surface Book. Recently, my computer started to shut down every time I would try and login. Once I typed in my password on the login screen it would begin to login and then shutdown. Sometimes I would get a blue screen when turning it on again after this, and it would say that windows didn't load correctly. I tried the startup repair and this did not help. Tried resetting but keeping my files and this did not help either. Now I have tried a factory reset and it keeps turning off in the middle of the setup process. Still get the bluescreen sometimes after that says that window

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