Why does microsoft account recovery suck so much

[Windows Server]

I've recently been hacked by someone. It happened in the late evening and the hacker managed to change my email linked to both my accounts and managed to change the passwords and put on 2 factor authentication. Most other companies were very helpful with getting my accounts back, they could detect that my account was logged in from a entirely different continent and could see that there was suspicious activities on my account. Microsoft? No. I've read other posts about this and most of the posts just say try the account recovery tool. Doesn't work? **** out of luck make a new account. For a bi

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