Why Did Microsoft Support Agents Hang Up On Me

[Microsoft Windows]

I created a Microsoft service ticket this morning for an issue with Windows App. I chose to receive a call from support. They called and I explained the issue and I was having trouble understanding the agent as she had an accent and the line was not clear. I told her I was having difficulty understanding the words and she hung up the call. A while later I called the number that was used to call me and the agent passed me to Windows support. I finally got through after waiting about an hour and the agent asked me what the issue was. I once again explained the problem and he hung up on me.So I d

Continue reading...