Why can I no longer connect to my Microsoft account ?

[Karina Bazinet]

My daughter needs to use 2 Microsoft accounts. One for school and the other one for personal stuff. She is able to connect to the school account through the web. But when she tries to login with her personal account she get the following message after entering her email address and password: There's a temporary problem with the service.Please try again. If you continue to get this message, try again later.What does this mean? We tried to connect a few times but I think her account has been revoked. How do we get it back and fix things?

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