Why am I not able to log into my Microsoft account on any app other than a web browser?

  • Thread starter Thread starter Vincent Nguyen3
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Vincent Nguyen3

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On a web browser (specifically google) I can log my into my Microsoft account and my linked Xbox account, however when I open Xbox app or Microsoft Store to log in, I log in regularly and then it says "Use Windows Hello with your account". To my knowledge I believe I have a Windows Hello pin and on the same page it says "If you already have it set up, we will automatically add it for this account". I click "Ok" and then it gives me another page saying "We're sorry, but something went wrong registering .....(email) for Windows Hello. Your account has been added to Windows, but next time you use

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