Where to begin troubleshooting a USB Audio Device that won't play audio?

  • Thread starter Thread starter PaulWillman
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PaulWillman

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So I just purchased a new MSI Immerse GH50 Wireless headset to replace an existing USB wired headset that I have (with a dying microphone) and it will not play audio or detect audio input through the microphone. I have had problems with other headsets in the past and have always written them off (and returned them) as bad or incompatible devices. This time I bought a headset from the same manufacturer as my motherboard, figuring that would be the best chance to have them just work.I have determined the headset does in fact work, as it is plug-and-play simple with another computer in my house

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