When windows 11 update causes mouse and keyboard to fail, how is one supposed to make anything happen?

  • Thread starter Thread starter MarieNeer
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MarieNeer

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Windows 11 updated January 31. When it seemed to be finished, computer was completely unresponsive. I had to force shut it down and reboot. The welcome screen appeared, but I could not log on with my password because neither the keyboard nor the mouse was responsive. I obviously could not use any keys to troubleshoot, because there was no way to get in. I tried a different mouse, but with no success. How does one deal with this, and why does Windows have updates that cause this problem?

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