When playing a game, after a while, it goes to a black screen and crashes, affects VLC as well

  • Thread starter Thread starter carlos leyequien abarca
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carlos leyequien abarca

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So this is what happens:


I work from home, and most of the time I have time to play between cases, so I have the PC on from 10am to 4-5am


I usually have a game open, and VLC, and when I have nothing to do I game a bit(VLC is running 80% of the time the PC is up)


At some point during the day, usually on the evening, around 5-7pm both screens go black, then they loose signal for at least a few seconds and then they come back, but both the game and VLC are "dead", if I try to click the task bar nothing happens, as if W.Explorer was also dead, but I press the windows key in the keyboard and then I can right click on the task bar(Clicking any icon doesn't work) and open task manager and whichever game(Has happened in RDR2, Dying Light 2 and The outer worlds) is marked as unresponsive, if I wait a bit, it closes, or I can kill it in the TM, and VLC is "Transparent" though the audio is still there. Once I kill the game, the task bar is accessible again and then I can click in VLC and double click the part where it would be(Transparent) and then I can see the lower bar, where I can go to the playlist and stop the video, and it restarts fine


Mi GPU, PSU, RAM and SSD are brand new, and I know it is not a power issue as the PC does not shut down at all, after this happens I have the issue where the 32 GB of ram are not recognized(the RGB still lights up and CPUz does detect the 2x16 installed but sys info says I have 16 and I have to reseat the RAM, which I stopped doing after the 5th time this happened)


I was thinking that maybe the dual screen thing was affecting, but I have had this setup since november with no issue until late january


I know a recent update addressed games in full screen crashing and the first day after that update it did not happen, but then yesterday it happened twice


The error I get when this happens(Funnily enough I cannot find the one for yesterdays happening) in event viewer is this


Faulting application name: DyingLightGame.exe, version: 1.35.0.0, time stamp: 0x5fc51ad3

Faulting module name: rd3d11_x64_rwdi.dll, version: 0.0.0.0, time stamp: 0x5fc518db

Exception code: 0xc0000005

Fault offset: 0x0000000000014f40

Faulting process id: 0x2da8

Faulting application start time: 0x01d6fb2a81ff8014

Faulting application path: E:\Steam\steamapps\common\Dying Light\DyingLightGame.exe

Faulting module path: E:\Steam\steamapps\common\Dying Light\rd3d11_x64_rwdi.dll

Report Id: c2f1e4ed-427d-4e05-af40-cbdb0646011d

Faulting package full name:

Faulting package-relative application ID:


And


Faulting application name: RDR2.exe, version: 1.0.1355.18, time stamp: 0x5fbbdfc6

Faulting module name: RDR2.exe, version: 1.0.1355.18, time stamp: 0x5fbbdfc6

Exception code: 0x80000003

Fault offset: 0x0000000002582cd8

Faulting process id: 0x3618

Faulting application start time: 0x01d6f66dc570898d

Faulting application path: E:\Steam\steamapps\common\Red Dead Redemption 2\RDR2.exe

Faulting module path: E:\Steam\steamapps\common\Red Dead Redemption 2\RDR2.exe

Report Id: 004fb2cd-b420-4405-9881-70243726f55e

Faulting package full name:

Faulting package-relative application ID:



Now, the three games are from steam, I have epic games but have not played in a while, though as this also affects VLC I doubt it has to do with the steam client




My set up is:

Core I7 6800k

Ram 32gb

GPU RTX 3080 (OC version, though I do not modify anything)

Screen 1, TLC 4k Google screen, 55"

Screen 2, Samsung 1080p 50"





Sys info:

OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

System Manufacturer Gigabyte Technology Co., Ltd.

System Type x64-based PC

Processor Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz, 3401 Mhz, 6 Core(s), 12 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F23, 6/7/2017

SMBIOS Version 3.0

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product X99-Gaming 5P

Platform Role Desktop

Secure Boot State Off

Locale United States

Installed Physical Memory (RAM) 16.0 GB <-----Supposed to be 32, but I have to reseat the ram every time, I checked playing with 1 ram in there

Total Physical Memory 15.8 GB instead of 2, one day each, and it is still the same

Available Physical Memory 11.2 GB

Total Virtual Memory 30.3 GB

Available Virtual Memory 23.2 GB

Page File Space 14.5 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

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