when i try to play a video in Cyberlink Power dvd 14 I get 0xe8816002l (-394174462)

  • Thread starter Thread starter AndreaBrooks1
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AndreaBrooks1

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Hi what is this error code. i got the free software when i purchased a blu ray player that supports 4k ultra..... i cannot play this blu ray...then it asks if i want to play it in a below setting SDX or something and it STILL WON'T PLAY. can you help me play my 4k ultra blu ray videos. My settings show that I think my display even tho i bought as 4k does not support HDR. Thats ok if i could just play it anyway in a below standard way. can you help

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