When I try to open up a folder/app in the desktop, the screen freezes. Can use the start menu and open the same from there without issue. Having issue

[Rashmika Opatha]

I'm having issues with my PC where the desktop and windows freezes up. The whole system does not freeze up. For example, if I was to open up 'This PC' from the desktop, the desktop freezes and This PC stays highlighted . But I can go to the Start Menu and search for 'This PC' and open it up from there . This issue is not limited to apps, it happens if i tried to open up a PDF file saved in my desktop. Files/documents saved in desktop and within folders cannot be opened up either and the window freezes up when trying to opening them by double clicking. Ran a sfc check and a memory diagnostic

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