When booting my PC bios says that I have 18gb of duel ram. Once logged in system information says I have 8gb. What’s going on

[Microsoft Windows]

I recently installed two matching 8gb of ram. I noticed that my pc was still saying that it had 8gb and not the full 16. I opened system information and it said 8.06gb of ram. I re booted my system and opened bios and it showed 16gn on duel. I have tried switched the ram over and it hasn’t fixed it. I downloaded a CPU-Z and bot ram show up. Has anyone got advice on how to get them both working?

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