WHEA Logger Event ID 1, A fatal hardware error has occurred

  • Thread starter Thread starter JulianaSchmitt1
  • Start date Start date
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JulianaSchmitt1

Guest
Hi,


I'm having this error since built this PC almost two months ago and it always happens while playing games. The error shows after the system freezes and reset. Tested with VALORANT, Genshin Impact and SQUAD.


Already ran stress tests on CPU ans RAMs using Intel Processor Diagnostic Tool (Brun In Test), Prime95 (3 hours in Blend mode) and MEMTEST86, all passed.


Tried to format it, update all drivers and motherboard BIOS firmware, change VGA and PSU to an old R7 370 and XFX 600XT 600w and the problem continues.


when i swapped PSUs, windows didn't boot as expected (no image whatsoever), i had to remove one RAM stick (removed the one in B2 slot) and then it ran fine. After that, i put the other RAM back and it also ran fine.



SPEC:

i5-10600K

Cooler Master Masterliquid ML240 V2 WC

ASUS Z490-plus TUF Gaming Motherboard

ASUS DUAL GTX 1060

16GB DDR4 3200Mhz Crucial Ballistix RGB (8x2)

240GB Kingston A400 SSD

500GB Crucial MX500 SSD

1TB Toshiba Seagate 7200 Rpm HD

3 Chassis Fans

XPG Reactor Core 750W 80+ Gold PSU

WINDOWS 10 Education 64 Bit


Source: WHEA-Logger

Log Name: System

Event ID: 1
Level: Error
Description: A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


- <System>


<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />


<EventID>1</EventID>


<Version>0</Version>


<Level>2</Level>


<Task>0</Task>


<Opcode>0</Opcode>


<Keywords>0x8000000000000002</Keywords>


<TimeCreated SystemTime="2021-01-23T05:24:05.5811874Z" />


<EventRecordID>9713</EventRecordID>


<Correlation ActivityID="{c3129bc5-6159-484e-b6d7-10b6ae22084f}" />


<Execution ProcessID="3900" ThreadID="4200" />


<Channel>System</Channel>


<Computer>DESKTOP-PBE58OA</Computer>


<Security UserID="S-1-5-19" />


</System>


- <EventData>


<Data Name="Length">3304</Data>


<Data 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</EventData>


</Event>

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