What should I do next with my BitLocker recovery key??

[Microsoft Windows]

Hi there,I recently purchased a laptop, and after a month, it started asking for the BitLocker recovery key. I found my recovery key, but I keep getting a message saying it’s incorrect. I’ve double-checked it multiple times, but it still doesn’t work.I also verified that the device is listed in my Microsoft account. What should I do next?Thank you!

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