What should I do next? Windows 8.1 is acting up and I'm not sure what I should do without recovery disk.

  • Thread starter Thread starter JamieDerksen_123
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JamieDerksen_123

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I bought a computer from a friend of mine so I'm not 100% sure whether my Windows is authentic because I believe I tried to upgrade my 8.1 once, and when it asked for my product key, I typed in what I thought it was, and it said that wasn't it.


That being said, I've been screwing around with computers since way before internet, on an old IBM, so I know a little bit about the guts of a computer, but not everything, clearly.


I want to completely restore my computer back to factory but am scared that if I don't have authentic Windows, I won't have a computer anymore because I can't afford to buy Windows. But I believe, judging by the way my computer is acting, that it needs to be done. I have a Gateway ZX4665G 64 bit, 4G, 351 usable. it's an AIO.


It also seems like the USB ports get funky because all of a sudden my USB keyboard and mouse start acting up, or won't work at all, or freeze up, etc. I've tried using external USB ports and they're even worse.


I was going to restore computer yesterday and it proposed that I do a password reset disk because I'd recently changed my Microsoft password, but I don't even have the option for a password reset disk. My updates are always screwed up, there's always some that fail and then of course that screws everything up from then on. i'm not very good with reading instructions so I kinda freak out when it's explaining to uninstall updates and then install this one or that one first, etc.


I'm at the point right now where my mouse barely wants to work so I need to figure out asap what I should do to restore my computer without totally locking myself out due to it not being genuine Windows, possibly. what should I try? I know there's still a free way to upgrade to Windows 10 also, which was my original plan, but if I can't get my 8.1 set up right, that'll never happen. I do have an empty 64G flash drive I can use and I might possibly have a DVD/CD to burn a little bit of info to.


I hope you can help. I understand it's got to be difficult to help without being there looking at it or putting your own hands on it, I just hope someone can point me in the right direction. If I could afford Windows I'd just wipe my computer out and start over, but I can't.

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