What happened to my Microsoft Store purchases? They're gone!

[Microsoft Windows]

I just discovered that a series which I bought on Microsoft Store is now missing from my library. I can still see the invoice but when I hit the link to the material I getWe are sorry, the page you requested cannot be found.So I try support and I wind up on Help with Microsoft Store purchases. Which gives me a phone number to call. Where a stone age level AI asks me what the problem is. Eventually it decides I must be talking about XBOX and tells meThank you for calling Microsoft. For help with XBOX please visit us online at...I try to tell it isn't about XBOX but it drones on and then hangs u

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