We have a Microsoft Webcam that sometimes works in group sessions and sometimes states the camera can't work due to hardware issues. I've checked ever

[Kerry Jane Ixer]

We have a Microsoft Webcam that when we check through the app appears to be working correctly. Sometimes it does,. but in larger groups it states the 'cannot use camera device due to hardware error'. I have gone through the various suggestions on the help and google searches but to no avail. Does anyone have any suggestions, or any perhaps recommendations for a webcam that's been reliable for them? We are using Windows 11 and have Norton security. Many thanks.

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