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BobPragnell
Guest
After an automatic update on July 13 the shut down screen was still there after 3 hours. I have a Dell Inspiron laptop with Windows 10. I found after trying different ways of shutting the computer down that by pressing the power button for over 5 seconds it shut down. And after a while I could restart the laptop by pressing the power button again. The start-up screen told me it was still installing updates, but after a short while the standard desktop screen appeared and I seem now to be OK. But what caused this problem and could it happen again. Was there a technical problem with one of the MS updates. There seemed to be five updates and the update history folder tells me that all installed OK. Please advise.
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