Vista Update Error 80004002

  • Thread starter Thread starter simbow2004
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simbow2004

Guest
Hi

Unable to run windows update receive error message 0x80004002

Please see WindowsUpdate log, I'm not sure what it is telling me.

Any help would be much appreciated:-

WindowsUpdate Log:-
AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
2007-08-01 09:17:21:092 1136 1050 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 7284), but exited before
signaling event
2007-08-01 09:17:21:092 1136 1718 AU >>## RESUMED ## AU: Installing update
[UpdateId = {3252DEF1-4A82-4098-968B-0471CBC38835}]
2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install skipped
2007-08-01 09:17:21:092 1136 1718 AU Install call completed.
2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install call failed,
reboot required = No, error = 0x80004002
2007-08-01 09:17:21:092 1136 1718 AU #########
2007-08-01 09:17:21:092 1136 1718 AU ## END ## AU: Installing updates
[CallId = {77F8CFFB-D154-4483-AAD3-442B5CA71F27}]
2007-08-01 09:17:21:092 1136 1718 AU #############
2007-08-01 09:17:21:092 1136 1718 AU Install complete for all calls, reboot
NOT needed
2007-08-01 09:17:21:092 1136 1050 Agent * WARNING: Exit code = 0x80004002
2007-08-01 09:17:21:092 1136 1718 AU Setting AU scheduled install time to
2007-08-02 02:00:00
2007-08-01 09:17:21:092 1136 1050 Agent *********
2007-08-01 09:17:21:092 1136 1050 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
 
Try installing the latest version of the Windows Update Agent.
Download it from here and *save* it:

x86 [32 bit]
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

x64 [64 bit]
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe

After the download completes stop the Automatic Updates service [Windows
Update service in Vista] via the Services console
Close all programs and browsers
Right click WindowsUpdateAgent30-xXX.exe and choose 'Run as administrator'
After the WUA installs, restart the Windows Update service via the
Services console
Did that resolve the issue ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



simbow2004 wrote:

> Hi
>
> Unable to run windows update receive error message 0x80004002
>
> Please see WindowsUpdate log, I'm not sure what it is telling me.
>
> Any help would be much appreciated:-
>
> WindowsUpdate Log:-
> AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
> 2007-08-01 09:17:21:092 1136 1050 Handler FATAL: 0x80004002: ERROR: Remote
> update handler container process created (PID: 7284), but exited before
> signaling event
> 2007-08-01 09:17:21:092 1136 1718 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {3252DEF1-4A82-4098-968B-0471CBC38835}]
> 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install skipped
> 2007-08-01 09:17:21:092 1136 1718 AU Install call completed.
> 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install call failed,
> reboot required = No, error = 0x80004002
> 2007-08-01 09:17:21:092 1136 1718 AU #########
> 2007-08-01 09:17:21:092 1136 1718 AU ## END ## AU: Installing updates
> [CallId = {77F8CFFB-D154-4483-AAD3-442B5CA71F27}]
> 2007-08-01 09:17:21:092 1136 1718 AU #############
> 2007-08-01 09:17:21:092 1136 1718 AU Install complete for all calls, reboot
> NOT needed
> 2007-08-01 09:17:21:092 1136 1050 Agent * WARNING: Exit code = 0x80004002
> 2007-08-01 09:17:21:092 1136 1718 AU Setting AU scheduled install time to
> 2007-08-02 02:00:00
> 2007-08-01 09:17:21:092 1136 1050 Agent *********
> 2007-08-01 09:17:21:092 1136 1050 Agent ** END ** Agent: Installing
> updates [CallerId = AutomaticUpdates]
>
>
>
>
>
>
>
>
>
 
I'm having problems installing updates as well. I get a 8000FFFF error when I
try to install any Vista update. I installed the new Update Agent according
to your directions and it also failed with an 8000FFFF error.

"MowGreen [MVP]" wrote:

> Try installing the latest version of the Windows Update Agent.
> Download it from here and *save* it:
>
> x86 [32 bit]
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
>
> x64 [64 bit]
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
>
> After the download completes stop the Automatic Updates service [Windows
> Update service in Vista] via the Services console
> Close all programs and browsers
> Right click WindowsUpdateAgent30-xXX.exe and choose 'Run as administrator'
> After the WUA installs, restart the Windows Update service via the
> Services console
> Did that resolve the issue ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> simbow2004 wrote:
>
> > Hi
> >
> > Unable to run windows update receive error message 0x80004002
> >
> > Please see WindowsUpdate log, I'm not sure what it is telling me.
> >
> > Any help would be much appreciated:-
> >
> > WindowsUpdate Log:-
> > AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
> > 2007-08-01 09:17:21:092 1136 1050 Handler FATAL: 0x80004002: ERROR: Remote
> > update handler container process created (PID: 7284), but exited before
> > signaling event
> > 2007-08-01 09:17:21:092 1136 1718 AU >>## RESUMED ## AU: Installing update
> > [UpdateId = {3252DEF1-4A82-4098-968B-0471CBC38835}]
> > 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install skipped
> > 2007-08-01 09:17:21:092 1136 1718 AU Install call completed.
> > 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install call failed,
> > reboot required = No, error = 0x80004002
> > 2007-08-01 09:17:21:092 1136 1718 AU #########
> > 2007-08-01 09:17:21:092 1136 1718 AU ## END ## AU: Installing updates
> > [CallId = {77F8CFFB-D154-4483-AAD3-442B5CA71F27}]
> > 2007-08-01 09:17:21:092 1136 1718 AU #############
> > 2007-08-01 09:17:21:092 1136 1718 AU Install complete for all calls, reboot
> > NOT needed
> > 2007-08-01 09:17:21:092 1136 1050 Agent * WARNING: Exit code = 0x80004002
> > 2007-08-01 09:17:21:092 1136 1718 AU Setting AU scheduled install time to
> > 2007-08-02 02:00:00
> > 2007-08-01 09:17:21:092 1136 1050 Agent *********
> > 2007-08-01 09:17:21:092 1136 1050 Agent ** END ** Agent: Installing
> > updates [CallerId = AutomaticUpdates]
> >
> >
> >
> >
> >
> >
> >
> >
> >

>
 
Hi

I've installed the latest Agent but still get the error 80004002 & now get
80080005.

"MowGreen [MVP]" wrote:

> Try installing the latest version of the Windows Update Agent.
> Download it from here and *save* it:
>
> x86 [32 bit]
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
>
> x64 [64 bit]
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
>
> After the download completes stop the Automatic Updates service [Windows
> Update service in Vista] via the Services console
> Close all programs and browsers
> Right click WindowsUpdateAgent30-xXX.exe and choose 'Run as administrator'
> After the WUA installs, restart the Windows Update service via the
> Services console
> Did that resolve the issue ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> simbow2004 wrote:
>
> > Hi
> >
> > Unable to run windows update receive error message 0x80004002
> >
> > Please see WindowsUpdate log, I'm not sure what it is telling me.
> >
> > Any help would be much appreciated:-
> >
> > WindowsUpdate Log:-
> > AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
> > 2007-08-01 09:17:21:092 1136 1050 Handler FATAL: 0x80004002: ERROR: Remote
> > update handler container process created (PID: 7284), but exited before
> > signaling event
> > 2007-08-01 09:17:21:092 1136 1718 AU >>## RESUMED ## AU: Installing update
> > [UpdateId = {3252DEF1-4A82-4098-968B-0471CBC38835}]
> > 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install skipped
> > 2007-08-01 09:17:21:092 1136 1718 AU Install call completed.
> > 2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install call failed,
> > reboot required = No, error = 0x80004002
> > 2007-08-01 09:17:21:092 1136 1718 AU #########
> > 2007-08-01 09:17:21:092 1136 1718 AU ## END ## AU: Installing updates
> > [CallId = {77F8CFFB-D154-4483-AAD3-442B5CA71F27}]
> > 2007-08-01 09:17:21:092 1136 1718 AU #############
> > 2007-08-01 09:17:21:092 1136 1718 AU Install complete for all calls, reboot
> > NOT needed
> > 2007-08-01 09:17:21:092 1136 1050 Agent * WARNING: Exit code = 0x80004002
> > 2007-08-01 09:17:21:092 1136 1718 AU Setting AU scheduled install time to
> > 2007-08-02 02:00:00
> > 2007-08-01 09:17:21:092 1136 1050 Agent *********
> > 2007-08-01 09:17:21:092 1136 1050 Agent ** END ** Agent: Installing
> > updates [CallerId = AutomaticUpdates]
> >
> >
> >
> >
> >
> >
> >
> >
> >

>
 
80004002 indicates E_Nointerface
> For the E_NOINTERFACE error, verify that the source or server supports the
> IconnectionPointContainer interface


Unfortunately, the above does not reference Vista. In fact, MS has no
documentation that pertains to Vista concerning the 80004002 error
80080005 *may* be the error code that matters the most as it can be
associated with BITS and Permissons issues.
I suspect that's the problem but do not have a cure for it with Vista.

Which antivirus software is installed and which firewall is being used ?
Is the system on a network at home ?

The above *might* be the source of this issue. The cure may be to run
the system file checker due to one of the above factors or to adjust the
router's settings.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


simbow2004 wrote:

> Hi
>
> I've installed the latest Agent but still get the error 80004002 & now get
> 80080005.
>
> "MowGreen [MVP]" wrote:
>
>
>>Try installing the latest version of the Windows Update Agent.
>>Download it from here and *save* it:
>>
>>x86 [32 bit]
>>http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
>>
>>x64 [64 bit]
>>http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
>>
>>After the download completes stop the Automatic Updates service [Windows
>>Update service in Vista] via the Services console
>>Close all programs and browsers
>>Right click WindowsUpdateAgent30-xXX.exe and choose 'Run as administrator'
>>After the WUA installs, restart the Windows Update service via the
>>Services console
>>Did that resolve the issue ?
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>simbow2004 wrote:
>>
>>
>>>Hi
>>>
>>>Unable to run windows update receive error message 0x80004002
>>>
>>>Please see WindowsUpdate log, I'm not sure what it is telling me.
>>>
>>>Any help would be much appreciated:-
>>>
>>>WindowsUpdate Log:-
>>>AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
>>>2007-08-01 09:17:21:092 1136 1050 Handler FATAL: 0x80004002: ERROR: Remote
>>>update handler container process created (PID: 7284), but exited before
>>>signaling event
>>>2007-08-01 09:17:21:092 1136 1718 AU >>## RESUMED ## AU: Installing update
>>>[UpdateId = {3252DEF1-4A82-4098-968B-0471CBC38835}]
>>>2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install skipped
>>>2007-08-01 09:17:21:092 1136 1718 AU Install call completed.
>>>2007-08-01 09:17:21:092 1136 1718 AU # WARNING: Install call failed,
>>>reboot required = No, error = 0x80004002
>>>2007-08-01 09:17:21:092 1136 1718 AU #########
>>>2007-08-01 09:17:21:092 1136 1718 AU ## END ## AU: Installing updates
>>>[CallId = {77F8CFFB-D154-4483-AAD3-442B5CA71F27}]
>>>2007-08-01 09:17:21:092 1136 1718 AU #############
>>>2007-08-01 09:17:21:092 1136 1718 AU Install complete for all calls, reboot
>>>NOT needed
>>>2007-08-01 09:17:21:092 1136 1050 Agent * WARNING: Exit code = 0x80004002
>>>2007-08-01 09:17:21:092 1136 1718 AU Setting AU scheduled install time to
>>>2007-08-02 02:00:00
>>>2007-08-01 09:17:21:092 1136 1050 Agent *********
>>>2007-08-01 09:17:21:092 1136 1050 Agent ** END ** Agent: Installing
>>>updates [CallerId = AutomaticUpdates]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>

>>
 
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