Virus Scan Failed

  • Thread starter Thread starter EileenDowning164
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EileenDowning164

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Downloading files repeatedly gives error message "virus scan failed". I have uninstalled McAfee; changed the Download File options in Internet settings (per the Microsoft "more information" page); followed other advice about registry settings; read the questions on this community about "virus scan failed" all to no avail! How do I get past this problem?? Am running Windows 7 and have purchased Windows 10 but cannot download to commence installation. Desperate!

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