Used 2nd hand computer is wiped clean (at auction) but upon new windows installation old owners logon credentials have to be provided. How to solve th

  • Thread starter Thread starter Marcel 33
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Marcel 33

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HiI recently bought a used company lap top (HP Elitebook 830 G6) at an auction.The computer has been wiped clean but when i try to install a new windows 11 (from usb stick) i have to (when installation is done) logon using an email from the previous owner (employee from Shell company)I do not have that information and cannot delete this account. I have asked the auctioneer to help but they do not have that information either. So the original windows installation is wiped clean but there still is a protected workaccount set up in previous person. I need to set up a completely new installation a

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