F
FernandoBorea
Guest
Hey y'all
I have an HP Spectre x360 Convertible 15-DF0XXX. It has two USB-C ports which are working just fine (tried connecting my phone and it recognizes it without issues). I had a set of USB-C earphones from Huawei (It came with the Mate 10 Pro), and when I connect them to my computer, literally nothing happens, just as if I hadn't plugged anything.
I tried connecting them to a friend's laptop (HP Pavilion x360) and they do work just fine, it even gets the Windows pop-up saying that Windows is setting up the device, and when I go to Device Manager, it does show it has drivers available to use the earphones. I tried a bunch of things but nothing worked, these are my attempts:
-Tried on both USB-C ports
-Tried updating BIOS
-Tried searching for updates to the audio drivers
-Tried with a USB-C dongle (yes, out of desperation I plugged a USB-C dongle to plug the USB-C earphones hahaha)
-Tried connecting something else (my phone) to the port to see if they were working
-Tried plugging the earphones with Device Manager opened (nothing happened)
-Tried running the audio troubleshooter
-Tried to update windows
-Tried asking the laptop politely to recognize the earphones
Here's some pics of the Device Manager with the earphones plugged in:
The driver name that shows up in my friend's computer is this (in case it's useful):
HUAWEI USB-C HEADSET
Driver provider: Microsoft
Date: 29/1/2021
Driver version: 10.0.19041.789
Digital signature: Microsoft Windows
Thanks in advance for the help and time
Continue reading...
I have an HP Spectre x360 Convertible 15-DF0XXX. It has two USB-C ports which are working just fine (tried connecting my phone and it recognizes it without issues). I had a set of USB-C earphones from Huawei (It came with the Mate 10 Pro), and when I connect them to my computer, literally nothing happens, just as if I hadn't plugged anything.
I tried connecting them to a friend's laptop (HP Pavilion x360) and they do work just fine, it even gets the Windows pop-up saying that Windows is setting up the device, and when I go to Device Manager, it does show it has drivers available to use the earphones. I tried a bunch of things but nothing worked, these are my attempts:
-Tried on both USB-C ports
-Tried updating BIOS
-Tried searching for updates to the audio drivers
-Tried with a USB-C dongle (yes, out of desperation I plugged a USB-C dongle to plug the USB-C earphones hahaha)
-Tried connecting something else (my phone) to the port to see if they were working
-Tried plugging the earphones with Device Manager opened (nothing happened)
-Tried running the audio troubleshooter
-Tried to update windows
-Tried asking the laptop politely to recognize the earphones
Here's some pics of the Device Manager with the earphones plugged in:
The driver name that shows up in my friend's computer is this (in case it's useful):
HUAWEI USB-C HEADSET
Driver provider: Microsoft
Date: 29/1/2021
Driver version: 10.0.19041.789
Digital signature: Microsoft Windows
Thanks in advance for the help and time
Continue reading...