uprgraded to 2007 ok but product key not accepted in office

  • Thread starter Thread starter Carollee
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Carollee

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Help please could it be that i downloaded AVG before putting product key into

office
 
I am having a similar problem... I have the product key but the system just

keeps saying that it is not correct... It is for the full version of office

2007 and just began doing it out of the blue after I activated it online...



"Carollee" wrote:



> Help please could it be that i downloaded AVG before putting product key into

> office
 
What did you upgrade from? Did you "upgrade" from the trial version or did

you upgrade from Office 2003 or any other previous versions? The word

upgrade can be misleading in certain circumstances.



If you had a trial version on your system then you should have uninstalled

it completely before installing your boxed version. Please let me know

exactly how did you upgrade your software so that I can advise you the best

way to clear any remnants of Office 2007 so that you can start all over

again.



hth



"Carollee" wrote in message

news:621E73A7-D327-4602-A4DC-30BB1103CB56@microsoft.com...

> Help please could it be that i downloaded AVG before putting product key

> into

> office
 
What did you upgrade from? Did you "upgrade" from the trial version or did

you upgrade from Office 2003 or any other previous versions? The word

upgrade can be misleading in certain circumstances.



If you had a trial version on your system then you should have uninstalled

it completely before installing your boxed version. Please let me know

exactly how did you upgrade your software so that I can advise you the best

way to clear any remnants of Office 2007 so that you can start all over

again.



hth





"virgo477" wrote in message

news:BB8AAD34-A130-4B5A-8DBB-74D8BF00B15C@microsoft.com...

>I am having a similar problem... I have the product key but the system just

> keeps saying that it is not correct... It is for the full version of

> office

> 2007 and just began doing it out of the blue after I activated it

> online...

>

> "Carollee" wrote:

>

>> Help please could it be that i downloaded AVG before putting product key

>> into

>> office
 

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