upgrade from windows 8.1 to either Windows 10 or Windows 11

[Microsoft Windows]

I am Mark. Please I have Windows 8.1 computer and for the past three days i have been trying to upgrade to either Windows 10 or Windows. I have 32 bit operating system and 64 bit processor. I have since not succeeded in installing the new version. Any assistance? My email is *** Email address is removed for privacy ***

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