Update KB928366 Net Framework 1.1 Service pack 1 fails

[joelw135]

I need to install Windows XP Net Framework update KB928366 for Network
Framework 1.1 Service pack 1. I am using XP Media Center Service Pack 2.

 

[PA Bear]

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

joelw135 wrote:
> I need to install Windows XP Net Framework update KB928366 for Network
> Framework 1.1 Service pack 1. I am using XP Media Center Service Pack 2.

 

[vet@ponyexpressvet.com]

The windows update for .Net Framework has created considerable
problems for a lot of users. Those that have contacted Microsoft
prior
to July 12 or July 13 were given bad information on how to fix the
update. First, a bit of history: The update is for .Net Framework 1.1
service pack 1, not the original installation of .Net Framework 1.
The
service pack was an optional update that many users did not upload.
Hence the latest security update was doomed to fail. The security
update did not search for the right version prior to installation so
either you got a installation failure message or it "updated
sucessfully" only to reappear as a needed update a few minutes later.
If you were unfortunate enough to add .Net Framework version 2 or 3
without uploading your service pack to version 1 your headaches just
got worse. (Please note: there is a service pack out for version 2
and
the service pack for version 3 will be released this fall).

The fix advocated by level one support was to reset the update
catalog
by clearing the software distribution folder and reseting the
catroot2
folder. Of course you had to go stop a few services in order to
rename
the folder so the process seemed a bit complicated but if you took
that route you were on a fools errand. (Level one support has since
been re-educated). Downloading the files directly off the web site
did
not resolve the issue either, unless you got lucky and added service
pack 1 during the process and did not have version 2 or 3 on your
computer.


So, here is the fix:


Get rid of all the .Net Framework files and reinstall them one by
one,
updating each one as you go.


You need Windows Install Clean Up utitility to clear the installer
files, then you need the dotnetfix clean up utility to get rid of all
of the versions of .Net Framework, then you need to upload and
install
each version of Framework, including the service packs, one by one
until you are done, then do the updates. If you only need version
1.1,
then there is no reason to download version 2 and 3 along with their
numerous updates.


For those few are foiled at the first step: that is you run the
Windows Install Cleanup utility and you do not find any .Net
Framework
files listed, then you need to download the 1.1 package and install
it. That simply places it in the windows installer cache so it shows
up in the utility so you can then turn right around and delete it.


Here are the crib notes provided to the Microsoft support staff:


Download Windows Install Cleanup Utility by following the article
http://support.microsoft.com/kb/290301 and remove any other versions
of .Net framework showing up in cleanup utility.


Also download the Net Framework cleanup tool from
http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you
can download the tool from the left side of the page under the
section
"USEFUL TOOLS".


DOTNETFX (1.1)
http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...


..NET FRAMEWORK 1.1 Service pack 1
http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...


go to windowsupdate.microsoft.com and do the updates kb928366..


Good luck to all and please spread the word, Microsoft Support is
overwhelmed atm.


BTW: The windowsupdate.log and all of the usual stuff has no useful
information for this problem, this little update snafu was a doozy!
There is more to the story but enough said for now.

 

[joelw135]

DOTNETFX (1.1) is not available at that link.

"vet@ponyexpressvet.com" wrote:

> The windows update for .Net Framework has created considerable
> problems for a lot of users. Those that have contacted Microsoft
> prior
> to July 12 or July 13 were given bad information on how to fix the
> update. First, a bit of history: The update is for .Net Framework 1.1
> service pack 1, not the original installation of .Net Framework 1.
> The
> service pack was an optional update that many users did not upload.
> Hence the latest security update was doomed to fail. The security
> update did not search for the right version prior to installation so
> either you got a installation failure message or it "updated
> sucessfully" only to reappear as a needed update a few minutes later.
> If you were unfortunate enough to add .Net Framework version 2 or 3
> without uploading your service pack to version 1 your headaches just
> got worse. (Please note: there is a service pack out for version 2
> and
> the service pack for version 3 will be released this fall).
>
> The fix advocated by level one support was to reset the update
> catalog
> by clearing the software distribution folder and reseting the
> catroot2
> folder. Of course you had to go stop a few services in order to
> rename
> the folder so the process seemed a bit complicated but if you took
> that route you were on a fools errand. (Level one support has since
> been re-educated). Downloading the files directly off the web site
> did
> not resolve the issue either, unless you got lucky and added service
> pack 1 during the process and did not have version 2 or 3 on your
> computer.
>
>
> So, here is the fix:
>
>
> Get rid of all the .Net Framework files and reinstall them one by
> one,
> updating each one as you go.
>
>
> You need Windows Install Clean Up utitility to clear the installer
> files, then you need the dotnetfix clean up utility to get rid of all
> of the versions of .Net Framework, then you need to upload and
> install
> each version of Framework, including the service packs, one by one
> until you are done, then do the updates. If you only need version
> 1.1,
> then there is no reason to download version 2 and 3 along with their
> numerous updates.
>
>
> For those few are foiled at the first step: that is you run the
> Windows Install Cleanup utility and you do not find any .Net
> Framework
> files listed, then you need to download the 1.1 package and install
> it. That simply places it in the windows installer cache so it shows
> up in the utility so you can then turn right around and delete it.
>
>
> Here are the crib notes provided to the Microsoft support staff:
>
>
> Download Windows Install Cleanup Utility by following the article
> http://support.microsoft.com/kb/290301 and remove any other versions
> of .Net framework showing up in cleanup utility.
>
>
> Also download the Net Framework cleanup tool from
> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you
> can download the tool from the left side of the page under the
> section
> "USEFUL TOOLS".
>
>
> DOTNETFX (1.1)
> http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...
>
>
> ..NET FRAMEWORK 1.1 Service pack 1
> http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...
>
>
> go to windowsupdate.microsoft.com and do the updates kb928366..
>
>
> Good luck to all and please spread the word, Microsoft Support is
> overwhelmed atm.
>
>
> BTW: The windowsupdate.log and all of the usual stuff has no useful
> information for this problem, this little update snafu was a doozy!
> There is more to the story but enough said for now.
>
>
>
>
>
>

 

[vet@ponyexpressvet.com]

Perhaps the link got corrupted during copy and paste, you can find the
files in the microsoft download site and on the Aaron Stebner Weblog
site.
I burned a CD with version 1, 2, 3 and all of the updates, service
packs and tools.

You can do a search if the links are broken.

You need:

Windows Installer Cleanup Utility
Net Framework Cleanup/Removal Tool
Net Framework Version 1.1
Net Framework Version 1.1 SP 1
Net Framwork Version 1.1 SP 1 security update

Use them in that order.

You may have to find another source for the cleanup tool. When I went
to Aaron's site the link was not working. My guess it was from over
use or too many people using the link for the tool and the server is
down.

 

[hstokar@stokar.com]

None of this worked for me. Seems there are others in the same boat. And
Microsoft wonders why so many HATE its monopoly!

"vet@ponyexpressvet.com" wrote:

> Perhaps the link got corrupted during copy and paste, you can find the
> files in the microsoft download site and on the Aaron Stebner Weblog
> site.
> I burned a CD with version 1, 2, 3 and all of the updates, service
> packs and tools.
>
> You can do a search if the links are broken.
>
> You need:
>
> Windows Installer Cleanup Utility
> Net Framework Cleanup/Removal Tool
> Net Framework Version 1.1
> Net Framework Version 1.1 SP 1
> Net Framwork Version 1.1 SP 1 security update
>
> Use them in that order.
>
> You may have to find another source for the cleanup tool. When I went
> to Aaron's site the link was not working. My guess it was from over
> use or too many people using the link for the tool and the server is
> down.
>
>

 

[PA Bear]

Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1
updates KB928366, KB929729, and KB928367:
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


vet@ponyexpressvet.com wrote:
> Perhaps the link got corrupted during copy and paste, you can find the
> files in the microsoft download site and on the Aaron Stebner Weblog
> site.
> I burned a CD with version 1, 2, 3 and all of the updates, service
> packs and tools.
>
> You can do a search if the links are broken.
>
> You need:
>
> Windows Installer Cleanup Utility
> Net Framework Cleanup/Removal Tool
> Net Framework Version 1.1
> Net Framework Version 1.1 SP 1
> Net Framwork Version 1.1 SP 1 security update
>
> Use them in that order.
>
> You may have to find another source for the cleanup tool. When I went
> to Aaron's site the link was not working. My guess it was from over
> use or too many people using the link for the tool and the server is
> down.

 

[rchudson70]

Hello Pa Bear:
Help!!
I'm comfused after reading all this stuff.
Can you give a list of the steps we need to
take to clean up this mess.
Thanks RCHudson

"PA Bear" wrote:

> Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1
> updates KB928366, KB929729, and KB928367:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> vet@ponyexpressvet.com wrote:
> > Perhaps the link got corrupted during copy and paste, you can find the
> > files in the microsoft download site and on the Aaron Stebner Weblog
> > site.
> > I burned a CD with version 1, 2, 3 and all of the updates, service
> > packs and tools.
> >
> > You can do a search if the links are broken.
> >
> > You need:
> >
> > Windows Installer Cleanup Utility
> > Net Framework Cleanup/Removal Tool
> > Net Framework Version 1.1
> > Net Framework Version 1.1 SP 1
> > Net Framwork Version 1.1 SP 1 security update
> >
> > Use them in that order.
> >
> > You may have to find another source for the cleanup tool. When I went
> > to Aaron's site the link was not working. My guess it was from over
> > use or too many people using the link for the tool and the server is
> > down.
>
>

 

[PA Bear]

The steps in this earlier post in this newsgroup have helped /some/ users
resolve their problems:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/c6780a810b3eb1d1
--
~PA Bear


rchudson70 wrote:
> Hello Pa Bear:
> Help!!
> I'm comfused after reading all this stuff.
> Can you give a list of the steps we need to
> take to clean up this mess.
> Thanks RCHudson
>
> "PA Bear" wrote:
>
>> Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1
>> updates KB928366, KB929729, and KB928367:
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>>
>> vet@ponyexpressvet.com wrote:
>>> Perhaps the link got corrupted during copy and paste, you can find the
>>> files in the microsoft download site and on the Aaron Stebner Weblog
>>> site.
>>> I burned a CD with version 1, 2, 3 and all of the updates, service
>>> packs and tools.
>>>
>>> You can do a search if the links are broken.
>>>
>>> You need:
>>>
>>> Windows Installer Cleanup Utility
>>> Net Framework Cleanup/Removal Tool
>>> Net Framework Version 1.1
>>> Net Framework Version 1.1 SP 1
>>> Net Framwork Version 1.1 SP 1 security update
>>>
>>> Use them in that order.
>>>
>>> You may have to find another source for the cleanup tool. When I went
>>> to Aaron's site the link was not working. My guess it was from over
>>> use or too many people using the link for the tool and the server is
>>> down.

 

[limey3]

Thank you Vet for your post. It worked for me. Much appreciated by a newbie.

"vet@ponyexpressvet.com" wrote:

> The windows update for .Net Framework has created considerable
> problems for a lot of users. Those that have contacted Microsoft
> prior
> to July 12 or July 13 were given bad information on how to fix the
> update. First, a bit of history: The update is for .Net Framework 1.1
> service pack 1, not the original installation of .Net Framework 1.
> The
> service pack was an optional update that many users did not upload.
> Hence the latest security update was doomed to fail. The security
> update did not search for the right version prior to installation so
> either you got a installation failure message or it "updated
> sucessfully" only to reappear as a needed update a few minutes later.
> If you were unfortunate enough to add .Net Framework version 2 or 3
> without uploading your service pack to version 1 your headaches just
> got worse. (Please note: there is a service pack out for version 2
> and
> the service pack for version 3 will be released this fall).
>
> The fix advocated by level one support was to reset the update
> catalog
> by clearing the software distribution folder and reseting the
> catroot2
> folder. Of course you had to go stop a few services in order to
> rename
> the folder so the process seemed a bit complicated but if you took
> that route you were on a fools errand. (Level one support has since
> been re-educated). Downloading the files directly off the web site
> did
> not resolve the issue either, unless you got lucky and added service
> pack 1 during the process and did not have version 2 or 3 on your
> computer.
>
>
> So, here is the fix:
>
>
> Get rid of all the .Net Framework files and reinstall them one by
> one,
> updating each one as you go.
>
>
> You need Windows Install Clean Up utitility to clear the installer
> files, then you need the dotnetfix clean up utility to get rid of all
> of the versions of .Net Framework, then you need to upload and
> install
> each version of Framework, including the service packs, one by one
> until you are done, then do the updates. If you only need version
> 1.1,
> then there is no reason to download version 2 and 3 along with their
> numerous updates.
>
>
> For those few are foiled at the first step: that is you run the
> Windows Install Cleanup utility and you do not find any .Net
> Framework
> files listed, then you need to download the 1.1 package and install
> it. That simply places it in the windows installer cache so it shows
> up in the utility so you can then turn right around and delete it.
>
>
> Here are the crib notes provided to the Microsoft support staff:
>
>
> Download Windows Install Cleanup Utility by following the article
> http://support.microsoft.com/kb/290301 and remove any other versions
> of .Net framework showing up in cleanup utility.
>
>
> Also download the Net Framework cleanup tool from
> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you
> can download the tool from the left side of the page under the
> section
> "USEFUL TOOLS".
>
>
> DOTNETFX (1.1)
> http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...
>
>
> ..NET FRAMEWORK 1.1 Service pack 1
> http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...
>
>
> go to windowsupdate.microsoft.com and do the updates kb928366..
>
>
> Good luck to all and please spread the word, Microsoft Support is
> overwhelmed atm.
>
>
> BTW: The windowsupdate.log and all of the usual stuff has no useful
> information for this problem, this little update snafu was a doozy!
> There is more to the story but enough said for now.
>
>
>
>
>
>

 

[joelw135]

After following each step one by one I reinstalled 1.1 and service pack 1 but
KB928366 still will not install. Any ideas would be welcome.

"limey3" wrote:

> Thank you Vet for your post. It worked for me. Much appreciated by a newbie.
>
> "vet@ponyexpressvet.com" wrote:
>
> > The windows update for .Net Framework has created considerable
> > problems for a lot of users. Those that have contacted Microsoft
> > prior
> > to July 12 or July 13 were given bad information on how to fix the
> > update. First, a bit of history: The update is for .Net Framework 1.1
> > service pack 1, not the original installation of .Net Framework 1.
> > The
> > service pack was an optional update that many users did not upload.
> > Hence the latest security update was doomed to fail. The security
> > update did not search for the right version prior to installation so
> > either you got a installation failure message or it "updated
> > sucessfully" only to reappear as a needed update a few minutes later.
> > If you were unfortunate enough to add .Net Framework version 2 or 3
> > without uploading your service pack to version 1 your headaches just
> > got worse. (Please note: there is a service pack out for version 2
> > and
> > the service pack for version 3 will be released this fall).
> >
> > The fix advocated by level one support was to reset the update
> > catalog
> > by clearing the software distribution folder and reseting the
> > catroot2
> > folder. Of course you had to go stop a few services in order to
> > rename
> > the folder so the process seemed a bit complicated but if you took
> > that route you were on a fools errand. (Level one support has since
> > been re-educated). Downloading the files directly off the web site
> > did
> > not resolve the issue either, unless you got lucky and added service
> > pack 1 during the process and did not have version 2 or 3 on your
> > computer.
> >
> >
> > So, here is the fix:
> >
> >
> > Get rid of all the .Net Framework files and reinstall them one by
> > one,
> > updating each one as you go.
> >
> >
> > You need Windows Install Clean Up utitility to clear the installer
> > files, then you need the dotnetfix clean up utility to get rid of all
> > of the versions of .Net Framework, then you need to upload and
> > install
> > each version of Framework, including the service packs, one by one
> > until you are done, then do the updates. If you only need version
> > 1.1,
> > then there is no reason to download version 2 and 3 along with their
> > numerous updates.
> >
> >
> > For those few are foiled at the first step: that is you run the
> > Windows Install Cleanup utility and you do not find any .Net
> > Framework
> > files listed, then you need to download the 1.1 package and install
> > it. That simply places it in the windows installer cache so it shows
> > up in the utility so you can then turn right around and delete it.
> >
> >
> > Here are the crib notes provided to the Microsoft support staff:
> >
> >
> > Download Windows Install Cleanup Utility by following the article
> > http://support.microsoft.com/kb/290301 and remove any other versions
> > of .Net framework showing up in cleanup utility.
> >
> >
> > Also download the Net Framework cleanup tool from
> > http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you
> > can download the tool from the left side of the page under the
> > section
> > "USEFUL TOOLS".
> >
> >
> > DOTNETFX (1.1)
> > http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...
> >
> >
> > ..NET FRAMEWORK 1.1 Service pack 1
> > http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...
> >
> >
> > go to windowsupdate.microsoft.com and do the updates kb928366..
> >
> >
> > Good luck to all and please spread the word, Microsoft Support is
> > overwhelmed atm.
> >
> >
> > BTW: The windowsupdate.log and all of the usual stuff has no useful
> > information for this problem, this little update snafu was a doozy!
> > There is more to the story but enough said for now.
> >
> >
> >
> >
> >
> >

 

[Patrick Philippot]

joelw135 wrote:
> I need to install Windows XP Net Framework update KB928366 for Network
> Framework 1.1 Service pack 1. I am using XP Media Center Service Pack
> 2.

Hi,

Please look at this thread:

http://www.microsoft.com/communitie...&tid=e4cdd082-7b8d-4d3d-9c0c-75906791ad95&p=1

[SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

Good luck.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

 

[joelw135]

"Patrick Philippot" wrote:

> joelw135 wrote:
> > I need to install Windows XP Net Framework update KB928366 for Network
> > Framework 1.1 Service pack 1. I am using XP Media Center Service Pack
> > 2.
>
> Hi,
>
> Please look at this thread:
>
> http://www.microsoft.com/communitie...&tid=e4cdd082-7b8d-4d3d-9c0c-75906791ad95&p=1
>
> [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)
>
> Good luck.
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
>
>
After following all the above including removing version 1.0 the strangest
thing happened. Version 1.0 said it was removed, but all that happened is the
name was removed from the add remove programs. I ran both the utility
programs mentioned and they couldn't even find 1.0, yet it was still on the
machine. I tried to reinstall over 1.0 but received a message saying it is
already installed. I gave up and installed 1.1 and the updates. It came to
the problem KB 928366 and it wouldn't install. I tried rebooting and
installing no luck. Woke up this morning and the shield was in the task bar
as normal and I said install and for some reason the update installed.

I am no left with the update installed, but ver 1.0 is not listed in add
remove programs, yet all the 1.0 updates are listed. Any way to get the
listing back in add remove programs?