Unexpected Kernal mode trap while using a bluetooth device

  • Thread starter Thread starter Mariana Policarpo Reis
  • Start date Start date
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Mariana Policarpo Reis

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Hello, I have Windows 10 Home and lately I've been getting the blue screen whenever I connect a device to bluetooth on my hp laptop 15-bs0xx. If I connect the device (usually wireless headphones or a soundbox) and don't use it, it seems okay but whenever I start playing sound, the blue screen instantly comes up.Please someone help me with this issue, thank you.

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