Unable to prevent laptop from going to Hybrid Sleep. It won't wake up

  • Thread starter Thread starter Ashwin Mudigonda
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Ashwin Mudigonda

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I purchased a brand new Asus ProArt PX13 laptop with the latest AMD Ryzen AI 9 HX 370 w/ Radeon 890M chip, 32GB RAM. Windows info: Edition Windows 11 HomeVersion 24H2Installed on ‎8/‎17/‎2024OS build 26100.1457Experience Windows Feature Experience Pack 1000.26100.11.0I closed the lid and it went to sleep. An hour later when I tried to wake it, it would not come awake. Per AMD's recommendation, I connected the power cable and pressed the power button and nothing happened. The only solution was to power cycle by pressing and holding down the power button for 15s. This is now consistent. Any time

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