Unable to log into account

[Windows 11]

I am unable to log into my account. I enter my password and I receive a message stating that the password has been entered incorrectly to many times and your account is locked, try again later. I try to change my password and I am given two security options, send a security code via email, and the email listed is not mine and not on the account. The other option is to send the security code via text. I enter the last 4 digits of my phone number and click send. The security code never arrives. I receive no text from Microsoft of any kind. I have tried to reach Microsoft via telephone so

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