Unable to log in with pin

[Microsoft Windows]

I am unable to log in with my pin. I have tried to reset password but I keep getting an error. I am unable to sign out of my account on the log in screen or disable the pin. It asked me to set up my pin but says an error occurred then takes me to the something went wrong we were unable to set up your pin. You can skip this step. I skip the step because its the only option and it just goes back to asking me to type in my pin. I cant log out of my account or do anything. I am stuck at that screen

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