Unable to find BitLocker Recovery Key from my Microsoft account

Windows 11

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Joined
Dec 10, 2024
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Hello, I recently repaired my Lenovo laptop and need a bitlocker recovery key to use the laptop.When I follow to instructions on website and access my account I used in set up my laptop for the first time, I can find the device in device information.However the problem is when I click “Display Bitlocker Key”, the error messsage pop up says there is no Bitlocker recovery key for this device.How can I resolve this issue and find the Bitlocker recovery key?

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