Unable to download Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.325.838.0)

  • Thread starter Thread starter rizal07
  • Start date Start date
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rizal07

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Hi,


The above update download has been stuck at 0% for days. I have tried various methods to resolve this problem but none have worked. Below are the methods I've tried:


1. Signature update via Command Prompt. I have appended today's log below.

2. Manual installation via the mpam-fe.exe file. I have run this file as admin numerous times but nothing happened. The processes "Antimalware Definition Update" and "Microsoft Malware Protection Signature Update Hub" appear in the task manager for a second then disappears. Why?

3. Windows Update Troubleshooter-couldn't identify the problem.


Log:

-------------------------------------------------------------------------------------
MpCmdRun: Command Line: MpCmdRun.exe -removedefinitions -dynamicsignatures
Start Time: ‎Fri ‎Oct ‎16 ‎2020 13:14:44

MpEnsureProcessMitigationPolicy: hr = 0x1
Start: MpRemoveDefinitions(0)
Finish: MpRemoveDefinitions()
MpCmdRun: End Time: ‎Fri ‎Oct ‎16 ‎2020 13:14:44
-------------------------------------------------------------------------------------


-------------------------------------------------------------------------------------
MpCmdRun: Command Line: MpCmdRun.exe -SignatureUpdate
Start Time: ‎Fri ‎Oct ‎16 ‎2020 13:14:44

MpEnsureProcessMitigationPolicy: hr = 0x1
Start: MpSignatureUpdate()
Calling MpUpdateStartEx with option 0x1
Update started
Search Started (MU/WU update) (Path: https://fe2cr.update.microsoft.com/v6/)...
Update failed with hr: 0x800b0109
Search Completed
Download Started...
Time Info - ‎Fri ‎Oct ‎16 ‎2020 13:20:44 Update failed with hr: 0x80070102
Download Completed
Download Completed
Update completed with hr: 0x80070102
ERROR: Signature Update failed with hr=80070102
MpCmdRun: End Time: ‎Fri ‎Oct ‎16 ‎2020 13:20:44
-------------------------------------------------------------------------------------


The current Security Intelligence Version I have installed is 1.325.782.0.


Pls help. Thank you.

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