T
Tech-Jeff
Guest
Hi,
We have a customer that recently migrated from an onsite Exchange 2010 to office365, The migration went smooth and we went ahead and configure the first 4 staff.
Staff1: has Outlook 2016
Staff2: has Outlook 365
Staff3: has Outlook 365
Staff4: has Outlook 2013
All staff 1-3 have no issues, we're able to reconfigure the profiles without any issues and they're able to create automatic replies or Out of Office replies. except for staff 4 which has Outlook 2013. I had some issues initially with regards to the autodiscover which is fine because I was able to setup the profile manually pointing it to Outlook.office365.com and was able to retrieve emails but the Out of office isn't working and just shows
'your automatic reply settings cannot be displayed because the server is currently unavailable. try again later'
I did test the email configuration and OOF URL is still: mail.<domain name>.com --> so I assume it's still looking into the old onsite Exchange server
any idea on this issue?
Thanks
TECH-JEFF
Continue reading...
We have a customer that recently migrated from an onsite Exchange 2010 to office365, The migration went smooth and we went ahead and configure the first 4 staff.
Staff1: has Outlook 2016
Staff2: has Outlook 365
Staff3: has Outlook 365
Staff4: has Outlook 2013
All staff 1-3 have no issues, we're able to reconfigure the profiles without any issues and they're able to create automatic replies or Out of Office replies. except for staff 4 which has Outlook 2013. I had some issues initially with regards to the autodiscover which is fine because I was able to setup the profile manually pointing it to Outlook.office365.com and was able to retrieve emails but the Out of office isn't working and just shows
'your automatic reply settings cannot be displayed because the server is currently unavailable. try again later'
I did test the email configuration and OOF URL is still: mail.<domain name>.com --> so I assume it's still looking into the old onsite Exchange server
any idea on this issue?
Thanks
TECH-JEFF
Continue reading...