Unable to activate Windows and Microsoft support not calling back after several requests

[Windows Server]

I have a Windows digital license attached to my Microsoft account. As my old PC was unable to be upgraded to Windows 11, I purchased a new PC but without Windows OS as I understood I could transfer my copy. After deactivating my old PC I tried to activate on my new PC but get an error code 0xC004F213. I have tried running the troubleshooter but it is unable to resolve and I am advised to contact support. The only option to contact support is to request a call back. I have done this 3 times over the last 3 weeks, each time I have not received a call or other message. When I checked the request

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