Turn on went into system recovery

[Brick]

I have XP home edition and a HP pc a350n, I know nothing and won't prtend to.

My wife turned on the computer, I don't know what she did but it went into

System recovery. It wouldn't allow me to go into safe mode only f-1 or f-10.

I ran the recovery, it look like alot of our downloads are still here but

sysetm isn't running correct. My question is there is a box " hardware

installation acpi multiprocessor pc, The sofware you are about to install has

not passed windows logo testing to verify its campatilibilty with windows xp,

and more warnigs. It has 2 buttons continue anyway or stop installation.

Which do I click on? also any ino on what else I'll need to do after system

recovery I would surely appreciate. I tried to do a restore point but no luck

except to point after system recovery. Man what a stinking mess. Thanks for

any and all help.

 

[Shenan Stanley]

Brick wrote:

> I have XP home edition and a HP pc a350n, I know nothing and won't

> prtend to. My wife turned on the computer, I don't know what she

> did but it went into System recovery. It wouldn't allow me to go

> into safe mode only f-1 or f-10. I ran the recovery, it look like

> alot of our downloads are still here but sysetm isn't running

> correct. My question is there is a box " hardware installation acpi

> multiprocessor pc, The sofware you are about to install has not

> passed windows logo testing to verify its campatilibilty with

> windows xp, and more warnigs. It has 2 buttons continue anyway or

> stop installation. Which do I click on? also any ino on what else

> I'll need to do after system recovery I would surely appreciate. I

> tried to do a restore point but no luck except to point after

> system recovery. Man what a stinking mess. Thanks for any and all

> help.



Given the Make/Model of the computer - sounds like a key was depressed

during boot telling ti to restore the system via a process supplied by HP on

the hard disk drive (you restored the computer to as-sold or partially so.)



You should contact HP and/or read your manual/paperwork.



Beyond that - you may have to format and start over completely - using your

backups to restore your files/folders/bookmarks/etc.



--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

 

[Daave]

Brick wrote:

> I have XP home edition and a HP pc a350n, I know nothing and won't

> prtend to. My wife turned on the computer, I don't know what she did

> but it went into System recovery. It wouldn't allow me to go into

> safe mode only f-1 or f-10. I ran the recovery, it look like alot of

> our downloads are still here but sysetm isn't running correct. My

> question is there is a box " hardware installation acpi

> multiprocessor pc, The sofware you are about to install has not

> passed windows logo testing to verify its campatilibilty with windows

> xp, and more warnigs. It has 2 buttons continue anyway or stop

> installation. Which do I click on? also any ino on what else I'll

> need to do after system recovery I would surely appreciate. I tried

> to do a restore point but no luck except to point after system

> recovery. Man what a stinking mess. Thanks for any and all help.



Ask your wife what she did.



I doubt very much this happened accidentally. In order to go into HP's

System Recovery (and note this is not a Windows XP issue), she surely

would have needed to do a few things with intention. The two different

methods of reaching System Recovery (from within Windows and at initial

bootup) are outlined here:



http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt



Did she perform a standard System Recovery? Or did she perform a

Destructive Recovery? If the latter, all your data has been erased, so I

sure hope you or she has a current backup of all your files.



Although I'm not sure it's pertinent, here is a troubleshooting page:



http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=pt&cc=us&product=371643&lang=pt



Also look here:



http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=ru&cc=ua&lang=ru&product=3853829



I believe you will have more success posting to the HP forum. Good luck.