Trying to setup Windows Hello but I got an error We Couldn't find a camera compatible with Windows Hello Face

  • Thread starter Thread starter Nagi Kozman
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Nagi Kozman

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Hello I am running Windows 11 Pro on ThinkPad T14 Gen1, I can't get Windows Hello to recognize my camera not sure if the Camera has IR, as per the device manager I have SunPlusIT Driver version 5.0,18.168 but it is not mention IR As per Lenovo Support the link bellowHow to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later, and Windows 11 - Lenovo Support CAI followed these steps but still no luck what else can I do?

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