Trying to Reset PC, Not Letting Me

[Trinity Warner]

I am using my moms Desktop and it is currently stuck at Windows 10; not wanting to update anymore (I need it to update to Windows 11). I tried using commands that I found in threads with my first issue but none of those were working. My mom and I figured it would be best to reset the PC and start completely fresh; & to take the opportunity to get things that aren't needed anymore, gone. Long story short, I can't even reset the PC. "There was a problem resetting your PC. No changes were made.," is all I ever get & I have tried many times.Things to know:1) Desktop PC hasn't been on in ma

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