Windows 11
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- Joined
- Dec 10, 2024
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Hi everyone, My Windows 11 HP laptop is encountering a blue screen error with a sad face icon "
". The message says, "Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." (Attach the image of the blue screen here) I'm not seeing a specific error code displayed on the screen, but there is a QR code and a URL that mentions "stopcode" (though it's partially obscured). I've tried searching online for solutions related to the sad face BSOD, but haven't found anything concrete.Could anyone help me understand what might be causi
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". The message says, "Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." (Attach the image of the blue screen here) I'm not seeing a specific error code displayed on the screen, but there is a QR code and a URL that mentions "stopcode" (though it's partially obscured). I've tried searching online for solutions related to the sad face BSOD, but haven't found anything concrete.Could anyone help me understand what might be causiContinue reading...