trojan doesn't allow me to start my windows pc

  • Thread starter Thread starter coyote
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coyote

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a while ago I detected a trojan into my pc ...now cannot go into my pc ,

when I turned on my pc I just got the "apologized screen" with all the

iniciation options : safe mode , safe mode with network , start windows

normally , etc...after that this screen will contimues repeat and repeat

.....basically I cannot go to my desktop ...please help ...
 
What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?



coyote wrote:

> a while ago I detected a trojan into my pc ...now cannot go into my pc ,

> when I turned on my pc I just got the "apologized screen" with all the

> iniciation options : safe mode , safe mode with network , start windows

> normally , etc...after that this screen will contimues repeat and repeat

> ....basically I cannot go to my desktop ...please help ...
 
On Sun, 27 Jun 2010 21:32:03 -0700, coyote

wrote:



> a while ago I detected a trojan into my pc






What trojan? How did you detect it? What did you do about it?





> ...now cannot go into my pc ,

> when I turned on my pc I just got the "apologized screen" with all the

> iniciation options : safe mode , safe mode with network , start windows

> normally , etc...after that this screen will contimues repeat and repeat

> ....basically I cannot go to my desktop ...please help ...




--

Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003

Please Reply to the Newsgroup
 
Hello and thanks for the reply I am helping my brother is this issue

basically he have just have the AVG free antivirus in his pc and actually he

have the" A square hijack this "..so because the pc just allowed to open this

program(A square) I got a results search ...like a trojan " system 32 . exe

............. and sorry but I do not remember the rest of this trojan in this

system 32 ...in that way I start to kill the process by this program option

....

and I have to do it fast but all time come a window "sorry for the

inconvenience but windows need to shut down "...I hope I do not kill some

process to are really important to the windows boot iniciation ....now I

cannot log to the pc ...and the behavior of the pc is just reboot and reboot

the same blue screen " sorry for the inconvenience but windows didn't shoot

down properly , please choose the boot ...

safe mode

safe mode with networking

best configuration

start windows normally .......etc.

I choose all the options and the pc continues boot and got the same blue

screen

please can someone can help me out ...I will really apreciate .

"K, MVP" wrote:



> On Sun, 27 Jun 2010 21:32:03 -0700, coyote

> wrote:

>

> > a while ago I detected a trojan into my pc


>

>

> What trojan? How did you detect it? What did you do about it?

>

>

> > ...now cannot go into my pc ,

> > when I turned on my pc I just got the "apologized screen" with all the

> > iniciation options : safe mode , safe mode with network , start windows

> > normally , etc...after that this screen will contimues repeat and repeat

> > ....basically I cannot go to my desktop ...please help ...


>

> --

> Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003

> Please Reply to the Newsgroup

> .

>
 
Hello Coyote,



SUPERAntiSpyware is worth a try as well.



After the software is updated, it is suggested FULL scanning the system in

Safe Mode.



SUPERAntiSpyware Online Safe Scan at







Good luck





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???

-=-



http://www.microsoft.com/communitie...7848&mid=2bf7e978-8c22-486c-968f-4c96dd397848





"coyote" wrote:



> a while ago I detected a trojan into my pc ...now cannot go into my pc ,

> when I turned on my pc I just got the "apologized screen" with all the

> iniciation options : safe mode , safe mode with network , start windows

> normally , etc...after that this screen will contimues repeat and repeat

> ....basically I cannot go to my desktop ...please help ...
 
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