transferring files from "un-bootable" laptop

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brubaker325

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Geek Squad tells me the motherboard on my laptop has failed. As a result, I

can't boot it up. How do I get the files transferred out to another laptop

or desktop? Neither of which is new.

Thanks.
 
brubaker325 wrote:

> Geek Squad tells me the motherboard on my laptop has failed. As a

> result, I can't boot it up. How do I get the files transferred out

> to another laptop or desktop? Neither of which is new.

> Thanks.




I'd be wary of anything Geek Squad tells you.



If the motherboard has truly failed, you should remove the hard drive

and connect it to another PC. One way to do this is to use a USB

enclosure. Then just use Windows Explorer to copy your files.
 
"Daave" wrote:

>> Geek Squad tells me the motherboard on my laptop has failed. As a

>> result, I can't boot it up. How do I get the files transferred out

>> to another laptop or desktop? Neither of which is new.

>> Thanks.


>

> I'd be wary of anything Geek Squad tells you...




+1



Run, do not walk, away from Geek Squad/Best Buy.
 
brubaker325 wrote:

> Geek Squad tells me the motherboard on my laptop has failed. As a result, I

> can't boot it up. How do I get the files transferred out to another laptop

> or desktop? Neither of which is new.

> Thanks.




When you remove the hard drive, it might have some kind of goofy adapter

on the interface pins.



Underneath that, if present, you'll either find a 44 pin IDE interface

(suitable for a ribbon cable connector scheme). Or, you'll see a SATA

interface, with a 7 contact data section and a 15 contact power section.



That means, there would be two different kinds of external hard drive

enclosures you could buy. Either a 2.5" SATA (newer) or a 2.5" IDE (older)

enclosure.



The enclosure electronics convert the drive interface to USB. You can

then run a USB cable from the newly-enclosed hard drive, to some

desktop computer with USB interface. When you plug in the drive, you

should see the old C: partition from the laptop (plus any other

partitions that might have existed on it). For 2.5" enclosures, the

drive could end up being "bus powered" from the limited 500 milliamps

available on the USB cable. (Sometimes, that isn't enough power to

run the drive, which is why you may be back with that to report, the

next time you post.)



This is an example of a 2.5" enclosure, with 44 pin IDE interface for

the drive.



http://members2.jcom.home.ne.jp/bd.mutuki/img/2.5hdd2.jpg



This enclosure isn't the right size, but is intended to show

an internal SATA interface. The 7 contact section and 15 contact

section are right next to each other. The drive snaps into that

connector with some care. There might be room for a screw somewhere

here, to keep the drive in place.



http://www.addonics.com/products/Saturn/image/aassauscs_detail.gif



*******



In addition to enclosures, you can also get a "loose cable" adapter

kit, intended for temporary setups. In the customer reviews for

these, one of the issues with them, is the AC power adapters are

so cheap now, they're failing and ruining hardware. Which is not

a particularly encouraging sign.



The adapter has connectors on three sides. This picture

shows the 44 pin side of the adapter.



http://images17.newegg.com/is/image/newegg/12-119-152-S02?$S640W$



The 40 pin connector, for 3.5" desktop drives, is on this side.



http://images17.newegg.com/is/image/newegg/12-119-152-S03?$S640W$



The 7 pin SATA data connection, is on the end of the adapter.

It is an "L" shaped hole.



That means the adapter supports four different kinds of drives,

2.5" IDE, 2.5" SATA, 3.5" IDE, 3.5" SATA. (The SATA drives use the

same cabling as each other.) A separate power adapter and power cables,

provide power for a couple of those device options. The 2.5" IDE

may end up drawing power from the USB cable (again, which can cause

issues with getting the drive to spin up and be readable).



In this photo for a different product, you can see all the odds and

ends you get in a kit. This kit is $20.



http://images17.newegg.com/is/image/newegg/12-156-017-S06?$S640W$



As with the external USB enclosures, those "loose cable" adapter

kits also have USB interfaces. So the function is no different

than the enclosure idea. If you didn't have any advance warning

of the type of drive you were going to work on (i.e. a friend is

bringing *some* kind of drive over), such a $20 kit

prepares you for whatever happens to be inside the laptop.



One difference is, the exposure of the bad power adapters

that may accompany the adapter kit. If you read customer

reviews, you can get some advanced warning of what to expect

from a particular brand. The last enclosure I bought here,

had its own AC adapter, and it has behaved quite nicely,

neither getting hot nor blowing up. So it is possible for

the Chinese to make good adapters.



*******



You can also connect hard drives, to an internal port inside your

desktop computer. To connect a 44 pin IDE drive, you need a

44 pin IDE to 40 pin IDE adapter. You can see a picture of one

of those here.



http://www.newegg.com/Product/Product.aspx?Item=N82E16812119245



The purpose of that adapter, is to convert the 2mm center to center

pins of a 2.5" laptop drive, to the 0.1" center to center spacing

of a 40 pin desktop ribbon cable connector. The power plug shown in

the picture, is a means of providing 5 volts to the hard drive.

You would connect the power plug, to an available 1x4 Molex inside

the computer.



In this picture, it shows a 2.5" IDE drive with 44 pin connector,

going through an adapter, and then being connected to the ribbon cable

inside a desktop computer. They haven't connected their power connector

yet, but have to, before it'll work.



http://www.mocom.ru/Read/1_read/1_read_2.jpg



If you could not get an external USB enclosure to work with the

drive, you'd switch over to attempting to do it with an internal

desktop computer connection. This normally requires taking the

side panel off the computer. Some desktop computers use the

"sandwich" packaging concept, where the machine tilts open via

a hinge. And that is a damn nuisance to work on (I have an

Apple Macintosh that works like that). I have to clear a

space on the kitchen floor to work on that one. I have to be

careful not to overstress the hinge or any cabling inside.



The SATA version of the 2.5" drive, could be connected directly

to a desktop computer. All you'd need is an available 7 contact data

and 15 contact power cable (usually two separate cables). The laptop

may have had an adapter clipped over top of the regular SATA interface,

in case you can't figure out why you cannot connect to it. Any

laptop adapter has to be removed first.



This picture is to show you what a SATA connector on a 2.5" drive would

look like. The connectors on this are compatible with desktop SATA

wiring. (When hard drives get down to 1.8" size, the SATA connector

changes again, and for that, there is a "micro connector". But

we don't have to worry about that right now. Micro to regular adapters

are hard to find.)



http://www.techpowerup.com/img/08-11-24/xpgssd2_5sataii2.jpg



There are some more pictures here.



http://www.datarecoverytutorial.com/recover-data-from-failed-laptop-notebook/comment-page-1



*******



If you're having trouble making sense of what you're seeing, post

back and describe what you see.



If describing it is too hard, take a picture with a digital

camera, then post the picture on imageshack.us , then post

a copy of the URL that leads to the picture in your next posting.

That way, someone here can look at the picture, and tell you

whether there is an adapter in the way, and what kind of drive

it is. But with that datarecoverytutorial.com web page above, you'll

likely be able to figure it out pretty quick.



Paul
 
On Jun 13, 9:55 pm, brubaker325

wrote:

> Geek Squad tells me the motherboard on my laptop has failed.  As a result, I

> can't boot it up.  How do I get the files transferred out to another laptop

> or desktop?  Neither of which is new.

> Thanks.




What happens when you try to boot the laptop?



What is the make and model of the laptop.



I happen to know a Geek Squad Certified Expert so I can perhaps get

another option.



Here is an informative link:



http://www.bootstrike.com/ComputerService/badtactics.html
 
"Paul" wrote in message

news:hv4rpe$4m5$1@speranza.aioe.org...

> brubaker325 wrote:

>> Geek Squad tells me the motherboard on my laptop has failed. As a

>> result, I can't boot it up. How do I get the files transferred out to

>> another laptop or desktop? Neither of which is new.

>> Thanks.


>

> When you remove the hard drive, it might have some kind of goofy adapter

> on the interface pins.

>


SNIP



Paul when I first saw the "goofy adapter" I thought, Oh Boy, another one of

those kinds of posts. When I read further, I was very pleasantly surprised

at the fullness of the post and how it walked one though getting the proper

device.



Thanks for the full, complete post, that is the way to help people. Great

job.



>

> Paul
 
PA Bear [MS MVP] wrote:

> "Daave" wrote:

>>> Geek Squad tells me the motherboard on my laptop has failed. As a

>>> result, I can't boot it up. How do I get the files transferred out

>>> to another laptop or desktop? Neither of which is new.

>>> Thanks.


>>

>> I'd be wary of anything Geek Squad tells you...


>

> +1

>

> Run, do not walk, away from Geek Squad/Best Buy.




How true!!!
 
LVTravel wrote:

>

>

> "Paul" wrote in message

> news:hv4rpe$4m5$1@speranza.aioe.org...

>> brubaker325 wrote:

>>> Geek Squad tells me the motherboard on my laptop has failed. As a

>>> result, I can't boot it up. How do I get the files transferred out

>>> to another laptop or desktop? Neither of which is new.

>>> Thanks.


>>

>> When you remove the hard drive, it might have some kind of goofy adapter

>> on the interface pins.

>>


> SNIP

>

> Paul when I first saw the "goofy adapter" I thought, Oh Boy, another one

> of those kinds of posts. When I read further, I was very pleasantly

> surprised at the fullness of the post and how it walked one though

> getting the proper device.

>

> Thanks for the full, complete post, that is the way to help people.

> Great job.

>

>>

>> Paul


>




Someone suggested to me, that some of the adapter devices that snap on

to the back of drives, are to allow flexure of the laptop casing,

without snapping an I/O connector. I don't have pictures of all

of those things. One of them, has what looks like knife blades, and are

hard to describe. I'm not even sure what keeps them on the back

of the drive. It likely isn't held on with screws.



I mention that, because it freaks out some users, when they go to

connect hard drive cabling, only to find they can't plug it in,

because the thing on the back of the drive is "different".



Paul
 
"Paul" wrote in message

news:hv65el$ip5$1@speranza.aioe.org...

> LVTravel wrote:

>>

>>

>> "Paul" wrote in message

>> news:hv4rpe$4m5$1@speranza.aioe.org...

>>> brubaker325 wrote:

>>>> Geek Squad tells me the motherboard on my laptop has failed. As a

>>>> result, I can't boot it up. How do I get the files transferred out to

>>>> another laptop or desktop? Neither of which is new.

>>>> Thanks.

>>>

>>> When you remove the hard drive, it might have some kind of goofy adapter

>>> on the interface pins.

>>>


>> SNIP

>>

>> Paul when I first saw the "goofy adapter" I thought, Oh Boy, another one

>> of those kinds of posts. When I read further, I was very pleasantly

>> surprised at the fullness of the post and how it walked one though

>> getting the proper device.

>>

>> Thanks for the full, complete post, that is the way to help people.

>> Great job.

>>

>>>

>>> Paul


>>


>

> Someone suggested to me, that some of the adapter devices that snap on

> to the back of drives, are to allow flexure of the laptop casing,

> without snapping an I/O connector. I don't have pictures of all

> of those things. One of them, has what looks like knife blades, and are

> hard to describe. I'm not even sure what keeps them on the back

> of the drive. It likely isn't held on with screws.

>

> I mention that, because it freaks out some users, when they go to

> connect hard drive cabling, only to find they can't plug it in,

> because the thing on the back of the drive is "different".

>

> Paul






I know what you mean. I had a bad power supply and/or processor board on a

Western Digital USB MyBook. I wanted to use the drive and when I opened up

the case didn't know what type of drive I had as it had a really

non-standard connector applied to the back of a standard SATA 3.5" drive.

Once I pried the unusual connector off the SATA drive works great in my

computer's drive bay.
 
brubaker325 wrote:

> Geek Squad tells me the motherboard on my laptop has failed. As a result, I

> can't boot it up.






One should always listen very carefully to the Geek Squad, and then do

exactly the opposite of anything they advise; Best Buy is probably one

of the worst possible places to take a computer for service. You might

want to get a second opinion, this one from a professional.





> How do I get the files transferred out to another laptop

> or desktop? Neither of which is new.






The simplest way, assuming you've a network, is to download and create

a live Linux boot CD, and then use it to boot the laptop and transfer

the files to a network share. A second option, as already suggested, is

to remove the hard drive from the laptop and connect to another computer

using a USB enclosure.





--



Bruce Chambers



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