Touchpad not working on my HP Pavilion x360 Convertible

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TWSR6

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Hi,My keyboard is working, but I am not able to use the touchpad. The cursor isn't even showing. I've tried to connect a mouse my bluetooth and by USB, but the computer won't connect/register either.I followed steps on a similar discussion post; however, when going to the Device Manager and expanding the Human Interface Device or mice and other pointing device, there was nothing called "HID Touchpad Driver". I tried downloading an updated driver and the download failed.My system Model is HP Pavilion x360 Convertible 14m-dw1xxx.Please let me know how to fix this issue. Thank you

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