Touch screen not working anymore on HP envy (HP ENVY Laptop 13-ba0xx 2020)

  • Thread starter Thread starter D_777
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D_777

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I have an HP Envy laptop (HP ENVY Laptop 13-ba 2020) - the touch screen has stopped working.The system info shows no touchscreen. Word is also not detecting pen input.No pen or touch input is available for this display. The HID - Touch screen is not showing even when showing the hidden devices. All Windows updates are current.If there is physical damage or connection problem would it behave this way?

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