Total identified Windows installations: 0

  • Thread starter Thread starter Ned Sanche
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Ned Sanche

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Hi,Attempting to repair a laptop I bought with Windows 7 installed, which then updated to Windows 10 until it shut down 2-3 months post the update and has been unable to reboot since. I was able to follow all instructions included in Vijay B's Jan 14, 2014 response to similar issue until I get to step 4...I've been able to complete every step up until this.At the prompt, in response to the command bcdedit /export c:\bcdbackupI get the error..."The store export operation has failed. The volume for a file has been externally altered so that the opened file is no longer valid."Attempted again...

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