Toshiba external hard drive visible in Device Manager but not File Explorer

[Laura Dee]

Hello!I have a Toshiba external hard drive that is not detected by my Lenovo Yoga running Windows 11. I believe I need to reformat it because it was previously used on a Mac computer. I've already transferred the contents to my GDrive and the Toshiba is empty. Any instructions on how to get it working? I read Greg's comments on a similar thread which is now locked, and the instructions didn't work for me.I found the Toshiba in Device Manager > Uninstall > Restart my computer. Then I plugged it in again and again it showed up in the Device Manager. I don't have the option to "roll back",

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