There's no license or product key associated with my Windows 11 Pro upgrade from the Microsoft Store, need to reinstall after motherboard replacement

  • Thread starter Thread starter Sherri F
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Sherri F

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I bought a PC with Windows 11 Home pre-installed, and immediately upgraded to windows 11 Pro as a purchase and download from the Microsoft store. A few weeks ago, Lenovo tech support made me reinstall the original Windows 11 Home to prove issues I was having was hardware and not a corrupt file. Turns out it was indeed hardware. Then I had to have my motherboard replaced and after reloading the provided Windows 11 Home from Lenovo and signing back into Windows, and my Microsoft account, I can't find anywhere to reinstall the upgrade to Windows 11 Pro. All I find is a payment receipt and order n

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