The Windows DVD players is not working at all.

[Milo Anderson]

When I try to load the app with a DVD in the tray, it closes. If I start it without a DVD in the tray, and then insert one after the fact, the app closes. I have uninstalled it and reinstalled it twice, I paid Microsoft 15 dollars for this application, why doesn't it work. My DVD drive works for other applications, it can read DVDs, but for some reason, when it comes to Microsoft's paid product, it doesn't work. Please help me fix it so I don't feel like I was scammed for a product that should have been free in the first place.

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