"The referenced account is currently locked out and may not be logged on in"

[Lisa Cheng1]

I have not used a desktop computer for a few weeks and forgot the password. I got the message "The referenced account is currently locked out and may not be logged on in" after trying to log into windows several times. By using my laptop, I tried to see if I can reset this local password from my Microsoft account online. I can identify my desktop in the device section in my Microsoft account, but there seems no option for me to reset the password. How can I fix this problem?Thank you.

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