The installation failed in the SAFE_OS phase with an error during BOOT operation 09xC1900101 - 0x20017 error code

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DPK47

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I decicded to update my pc to recent 20H2 update .. I am currently on 1809 .

I tried all the methods - Media creation tool , Windows Update Assistant and from setting menu checking for update .. all 3 updates gives me same error during installation.


The installation failed in the SAFE_OS phase with an error during BOOT operation 09xC1900101 - 0x20017 error .

my all drivers are up to date.. checked in windows updates. also via manually from HP site..

Below my pc specs .


System Information:

Machine Name = DPK47

Manufacturer = Hewlett-Packard

Model = HP 15 Notebook PC

HostOSArchitecture = x64

FirmwareType = UEFI

BiosReleaseDate = 20180719000000.000000+000

BiosVendor = F.49

BiosVersion = F.49

HostOSVersion = 10.0.17763

HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434

TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)

HostOSLanguageId =

HostOSEdition = Professional

RegisteredAV = Windows Defender



I found some post related to this error they suggested run setupdiag .. I did and this from log file... plz if anyone can help me out of this ..





Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48

SetupDiag version: 1.6.0.0

System Information:

Machine Name = DPK47

Manufacturer = Hewlett-Packard

Model = HP 15 Notebook PC

HostOSArchitecture = x64

FirmwareType = UEFI

BiosReleaseDate = 20180719000000.000000+000

BiosVendor = F.49

BiosVersion = F.49

HostOSVersion = 10.0.17763

HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434

TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)

HostOSLanguageId =

HostOSEdition = Professional

RegisteredAV = Windows Defender

FilterDrivers = FileInfo

UpgradeStartTime = 19-04-2021 11:19:30 PM

UpgradeEndTime = 20-04-2021 02:01:58 AM

UpgradeElapsedTime = 02:42:28

CV =

ReportId =





Error: SetupDiag reports rollback failure found.

Last Phase = Finalize

Last Operation = Remove System Restore checkpoints

Error = 0xC1900101-0x20017

LogEntry:



Refer to "System Error Codes - Win32 apps" for error information.



Last Setup Phase:

Phase Name: Finalize

Phase Started: 20-04-2021 02:01:11 AM

Phase Ended: 20-04-2021 02:01:49 AM

Phase Time Delta: 00:00:38

Completed Successfully? True





Last Setup Operation:

Operation Name: Remove System Restore checkpoints

Operation Started: 20-04-2021 02:01:31 AM

Operation Ended: 20-04-2021 02:01:49 AM

Operation Time Delta: 0:00:00:18.0000000

Completed Successfully? True


my one of the usb 3 port is not working .. can it be a reason why i am getting this error.. before this error i was getting migrate data error during the first phase boot..

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