D
DPK47
Guest
I decicded to update my pc to recent 20H2 update .. I am currently on 1809 .
I tried all the methods - Media creation tool , Windows Update Assistant and from setting menu checking for update .. all 3 updates gives me same error during installation.
The installation failed in the SAFE_OS phase with an error during BOOT operation 09xC1900101 - 0x20017 error .
my all drivers are up to date.. checked in windows updates. also via manually from HP site..
Below my pc specs .
System Information:
Machine Name = DPK47
Manufacturer = Hewlett-Packard
Model = HP 15 Notebook PC
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180719000000.000000+000
BiosVendor = F.49
BiosVersion = F.49
HostOSVersion = 10.0.17763
HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434
TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV = Windows Defender
I found some post related to this error they suggested run setupdiag .. I did and this from log file... plz if anyone can help me out of this ..
Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.0.0
System Information:
Machine Name = DPK47
Manufacturer = Hewlett-Packard
Model = HP 15 Notebook PC
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180719000000.000000+000
BiosVendor = F.49
BiosVersion = F.49
HostOSVersion = 10.0.17763
HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434
TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 19-04-2021 11:19:30 PM
UpgradeEndTime = 20-04-2021 02:01:58 AM
UpgradeElapsedTime = 02:42:28
CV =
ReportId =
Error: SetupDiag reports rollback failure found.
Last Phase = Finalize
Last Operation = Remove System Restore checkpoints
Error = 0xC1900101-0x20017
LogEntry:
Refer to "System Error Codes - Win32 apps" for error information.
Last Setup Phase:
Phase Name: Finalize
Phase Started: 20-04-2021 02:01:11 AM
Phase Ended: 20-04-2021 02:01:49 AM
Phase Time Delta: 00:00:38
Completed Successfully? True
Last Setup Operation:
Operation Name: Remove System Restore checkpoints
Operation Started: 20-04-2021 02:01:31 AM
Operation Ended: 20-04-2021 02:01:49 AM
Operation Time Delta: 0:00:00:18.0000000
Completed Successfully? True
my one of the usb 3 port is not working .. can it be a reason why i am getting this error.. before this error i was getting migrate data error during the first phase boot..
Continue reading...
I tried all the methods - Media creation tool , Windows Update Assistant and from setting menu checking for update .. all 3 updates gives me same error during installation.
The installation failed in the SAFE_OS phase with an error during BOOT operation 09xC1900101 - 0x20017 error .
my all drivers are up to date.. checked in windows updates. also via manually from HP site..
Below my pc specs .
System Information:
Machine Name = DPK47
Manufacturer = Hewlett-Packard
Model = HP 15 Notebook PC
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180719000000.000000+000
BiosVendor = F.49
BiosVersion = F.49
HostOSVersion = 10.0.17763
HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434
TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV = Windows Defender
I found some post related to this error they suggested run setupdiag .. I did and this from log file... plz if anyone can help me out of this ..
Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.0.0
System Information:
Machine Name = DPK47
Manufacturer = Hewlett-Packard
Model = HP 15 Notebook PC
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180719000000.000000+000
BiosVendor = F.49
BiosVersion = F.49
HostOSVersion = 10.0.17763
HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434
TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)
HostOSLanguageId =
HostOSEdition = Professional
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 19-04-2021 11:19:30 PM
UpgradeEndTime = 20-04-2021 02:01:58 AM
UpgradeElapsedTime = 02:42:28
CV =
ReportId =
Error: SetupDiag reports rollback failure found.
Last Phase = Finalize
Last Operation = Remove System Restore checkpoints
Error = 0xC1900101-0x20017
LogEntry:
Refer to "System Error Codes - Win32 apps" for error information.
Last Setup Phase:
Phase Name: Finalize
Phase Started: 20-04-2021 02:01:11 AM
Phase Ended: 20-04-2021 02:01:49 AM
Phase Time Delta: 00:00:38
Completed Successfully? True
Last Setup Operation:
Operation Name: Remove System Restore checkpoints
Operation Started: 20-04-2021 02:01:31 AM
Operation Ended: 20-04-2021 02:01:49 AM
Operation Time Delta: 0:00:00:18.0000000
Completed Successfully? True
my one of the usb 3 port is not working .. can it be a reason why i am getting this error.. before this error i was getting migrate data error during the first phase boot..
Continue reading...