The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124

[dezhi wang]

I had this problem for months,My computer sometimes restarting itself when it automatically sleep.

I have tried update hardware drivers and turn of faststartup,even reinstall the windows os,neither can fix this.can anyone help me.


Full log:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff800e03453028, 0x00000000ba000000, 0x0000000011000402). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 4b99fde7-fbcd-4441-b744-28065be264ac."

<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-21T14:03:30.8300882Z" />
<EventRecordID>13287</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>wdz-2021</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">0x00000124 (0x0000000000000000, 0xffff800e03453028, 0x00000000ba000000, 0x0000000011000402)</Data>
<Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
<Data Name="param3">4b99fde7-fbcd-4441-b744-28065be264ac</Data>
</EventData>
</Event>


And this is my system Info:

OS Name Microsoft Windows 10 Pro

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name WDZ-2021

System Manufacturer INVERSENET INC.

System Model LNC190

System Type x64-based PC

System SKU Not Applicable

Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)

BIOS Version/Date INSYDE Corp. 1.07.06RFR1, 4/30/2019

SMBIOS Version 3.0

Embedded Controller Version 7.07

BIOS Mode UEFI

BaseBoard Manufacturer INVERSENET INC.

BaseBoard Product LNC190

BaseBoard Version Not Applicable

Platform Role Mobile

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.844"

User Name WDZ-2021\liang

Time Zone Tokyo Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.8 GB

Available Physical Memory 11.2 GB

Total Virtual Memory 18.2 GB

Available Virtual Memory 12.3 GB

Page File Space 2.38 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

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