That infamous KB936357 update for Intel chips

[Peter]

I haven't had any problems except perhaps an increase in red alerts in my
Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
My concern is that I allowed it in to both my XP Pros and my Vista Ultimate
(I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a Core-2 Duo
etc. etc.
Should I uninstall it or leave it?
The wording of the KB is nebulous saying Intel processors, particularly
Core-2 Duo. so should I be concerned or not?

--
Peter
Toronto, Canada

 

[MowGreen [MVP]]

What Events are showing, Peter ? That would determine whether you should
uninstall it or not.
Frankly, the lack of documentation in regards to KB936357 is why I did
not allow it to install on either of my systems.
Since neither system has the CPUs listed in the KB article ... the
updates were hidden.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Peter wrote:

> I haven't had any problems except perhaps an increase in red alerts in
> my Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
> My concern is that I allowed it in to both my XP Pros and my Vista
> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
> Core-2 Duo etc. etc.
> Should I uninstall it or leave it?
> The wording of the KB is nebulous saying Intel processors, particularly
> Core-2 Duo. so should I be concerned or not?
>

 

[Peter]

Warning these are copied directly so a bit long winded.

These may or may not have any bearing on this particular update, but as I
wasn't getting them before
it makes me wonder if it is the update or the fact that I installed ATI's
latest Catalyst Center.

Log Name: Application
Source: WerSvc
Date: 28/07/2007 6:41:46 AM
Event ID: 5007
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: R2D2
Description:
The target file for the Windows Feedback Platform (a DLL file containing the
list of problems on this computer that require additional data collection
for diagnosis) could not be parsed. The error code was 8014FFF9.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WerSvc" />
<EventID Qualifiers="49152">5007</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-28T10:41:46.000Z" />
<EventRecordID>2158</EventRecordID>
<Channel>Application</Channel>
<Computer>R2D2</Computer>
<Security />
</System>
<EventData>
<Data>8014FFF9</Data>
</EventData>
</Event>

Log Name: Application
Source: WerSvc
Date: 28/07/2007 6:41:46 AM
Event ID: 5007
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: R2D2
Description:
The target file for the Windows Feedback Platform (a DLL file containing the
list of problems on this computer that require additional data collection
for diagnosis) could not be parsed. The error code was 8014FFF9.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WerSvc" />
<EventID Qualifiers="49152">5007</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-28T10:41:46.000Z" />
<EventRecordID>2158</EventRecordID>
<Channel>Application</Channel>
<Computer>R2D2</Computer>
<Security />
</System>
<EventData>
<Data>8014FFF9</Data>
</EventData>
</Event>

Log Name: Application
Source: SideBySide
Date: 28/07/2007 6:41:51 AM
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: R2D2
Description:
Activation context generation failed for "M:\Program
Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-28T10:41:51.000Z" />
<EventRecordID>2160</EventRecordID>
<Channel>Application</Channel>
<Computer>R2D2</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>M:\Program Files\ATI\CIM\Bin\Setup.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 28/07/2007 6:42:14 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: R2D2
Description:
Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, exception code 0xc0000005, fault offset 0x00049fa2, process id
0xcbc, application start time 0x01c7d103c54211a3.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-28T10:42:14.000Z" />
<EventRecordID>2162</EventRecordID>
<Channel>Application</Channel>
<Computer>R2D2</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16386</Data>
<Data>4549b091</Data>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16386</Data>
<Data>4549b091</Data>
<Data>c0000005</Data>
<Data>00049fa2</Data>
<Data>cbc</Data>
<Data>01c7d103c54211a3</Data>
</EventData>
</Event>

Log Name: Application
Source: SideBySide
Date: 28/07/2007 6:42:37 AM
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: R2D2
Description:
Activation context generation failed for "M:\Program
Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-28T10:42:37.000Z" />
<EventRecordID>2165</EventRecordID>
<Channel>Application</Channel>
<Computer>R2D2</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>M:\Program Files\ATI\CIM\Bin\Setup.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

--
Peter
Toronto, Canada
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
> What Events are showing, Peter ? That would determine whether you should
> uninstall it or not.
> Frankly, the lack of documentation in regards to KB936357 is why I did not
> allow it to install on either of my systems.
> Since neither system has the CPUs listed in the KB article ... the updates
> were hidden.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Peter wrote:
>
>> I haven't had any problems except perhaps an increase in red alerts in my
>> Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
>> My concern is that I allowed it in to both my XP Pros and my Vista
>> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
>> Core-2 Duo etc. etc.
>> Should I uninstall it or leave it?
>> The wording of the KB is nebulous saying Intel processors, particularly
>> Core-2 Duo. so should I be concerned or not?
>>

 

[Peter]

P.S. It was that "processor architecture" something or other that got me
wondering.

--
Peter
Toronto, Canada
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
> What Events are showing, Peter ? That would determine whether you should
> uninstall it or not.
> Frankly, the lack of documentation in regards to KB936357 is why I did not
> allow it to install on either of my systems.
> Since neither system has the CPUs listed in the KB article ... the updates
> were hidden.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Peter wrote:
>
>> I haven't had any problems except perhaps an increase in red alerts in my
>> Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
>> My concern is that I allowed it in to both my XP Pros and my Vista
>> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
>> Core-2 Duo etc. etc.
>> Should I uninstall it or leave it?
>> The wording of the KB is nebulous saying Intel processors, particularly
>> Core-2 Duo. so should I be concerned or not?
>>

 

[Peter]

I've uninstalled that update on instruction from Microsoft Update Support
and those errors persist so obviously there is another problem.

--
Peter
Toronto, Canada
"Peter" <ex_brit@discussions.microsoft.com> wrote in message
news:OBALUMV0HHA.5772@TK2MSFTNGP02.phx.gbl...
> P.S. It was that "processor architecture" something or other that got me
> wondering.
>
> --
> Peter
> Toronto, Canada
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
>> What Events are showing, Peter ? That would determine whether you should
>> uninstall it or not.
>> Frankly, the lack of documentation in regards to KB936357 is why I did
>> not allow it to install on either of my systems.
>> Since neither system has the CPUs listed in the KB article ... the
>> updates were hidden.
>>
>> MowGreen [MVP 2003-2007]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Peter wrote:
>>
>>> I haven't had any problems except perhaps an increase in red alerts in
>>> my Event Viewer from 1 or 2 to 4 or 5/day, but that could be other
>>> factors.
>>> My concern is that I allowed it in to both my XP Pros and my Vista
>>> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
>>> Core-2 Duo etc. etc.
>>> Should I uninstall it or leave it?
>>> The wording of the KB is nebulous saying Intel processors, particularly
>>> Core-2 Duo. so should I be concerned or not?
>>>
>

 

[MowGreen [MVP]]

The only thing I see that *might* be the source of the issue is:
> Log Name: Application
> Source: SideBySide
> Date: 28/07/2007 6:42:37 AM
> Event ID: 33
> Task Category: None
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: R2D2
> Description:
> Activation context generation failed for "M:\Program Files\ATI\CIM\Bin\Setup.exe".
> Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="
> 1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use
> sxstrace.exe for detailed diagnosis.

Read this blog about sxstrace.exe in Vista and perhaps you'll be able to
find out just where the issue stems from:
http://blogs.msdn.com/junfeng/archive/2006/04/14/576314.aspx

Are the latest Vista compatible drivers installed for the ATI card ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Peter wrote:

> I've uninstalled that update on instruction from Microsoft Update
> Support and those errors persist so obviously there is another problem.
>

 

[Peter]

Yes, I have the latest drivers for my card but lately (since AMD takeover)
their drivers haven't been quite as reliable as they used to be.
Since Microsoft Support got in touch with me I've uninstalled that update
and hidden it, and now have no such errors.
The odd yellow alert here and there nothing serious.
Thanks, I'll read that link in case. ;-)
--
Peter
Toronto, Canada
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:ufbBFPt0HHA.1184@TK2MSFTNGP04.phx.gbl...
> The only thing I see that *might* be the source of the issue is:
>> Log Name: Application
>> Source: SideBySide
>> Date: 28/07/2007 6:42:37 AM
>> Event ID: 33
>> Task Category: None
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: R2D2
>> Description:
>> Activation context generation failed for "M:\Program
>> Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
>> Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="
>> 1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
>> Please use sxstrace.exe for detailed diagnosis.
>
> Read this blog about sxstrace.exe in Vista and perhaps you'll be able to
> find out just where the issue stems from:
> http://blogs.msdn.com/junfeng/archive/2006/04/14/576314.aspx
>
> Are the latest Vista compatible drivers installed for the ATI card ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Peter wrote:
>
>> I've uninstalled that update on instruction from Microsoft Update Support
>> and those errors persist so obviously there is another problem.
>>

 

[MowGreen [MVP]]

It's really a pity that KB936357 was pushed out without adequate
information as to just WHY it was being offered for CPUs not included in
the list on the KB article.
Frankly, I would NEVER install an update that does not offer a
sufficient explanation as to just WHY the update should be installed.

And the beat goes on ... <w>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Peter wrote:

> Yes, I have the latest drivers for my card but lately (since AMD
> takeover) their drivers haven't been quite as reliable as they used to be.
> Since Microsoft Support got in touch with me I've uninstalled that
> update and hidden it, and now have no such errors.
> The odd yellow alert here and there nothing serious.
> Thanks, I'll read that link in case. ;-)

 

[Peter]

From now on my updates are set to notify me first and then download once
I've okayed them.

However...those side-by-side ATI/VC80 errors started reappearing this
morning...I'm giving up on it. As long as the darned machine works I don't
care.

Thanks.


--
Peter
Toronto, Canada
"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OrHtZ640HHA.4004@TK2MSFTNGP05.phx.gbl...
> It's really a pity that KB936357 was pushed out without adequate
> information as to just WHY it was being offered for CPUs not included in
> the list on the KB article.
> Frankly, I would NEVER install an update that does not offer a sufficient
> explanation as to just WHY the update should be installed.
>
> And the beat goes on ... <w>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Peter wrote:
>
>> Yes, I have the latest drivers for my card but lately (since AMD
>> takeover) their drivers haven't been quite as reliable as they used to
>> be.
>> Since Microsoft Support got in touch with me I've uninstalled that update
>> and hidden it, and now have no such errors.
>> The odd yellow alert here and there nothing serious.
>> Thanks, I'll read that link in case. ;-)