SYSTEM_SERVICE_EXCEPTION (win32k!xxxProcessEventMessage+1c0, access violation)

  • Thread starter Thread starter Naimarnold2000
  • Start date Start date
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Naimarnold2000

Guest
I looked in the sky and asked: "What would you say?"


2 seconds later after opening SMBX 1.3.0.1, I see:

A problem has been detected and Windows has been shut down to prevent damage

to your computer.


SYSTEM_SERVICE_EXCEPTION


If this is the first time you've seen this stop error screen,

restart your computer. If this screen appears again, follow

these steps:


Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need to use safe mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.


Technical Information:



*** STOP: 0x0000003b (0x00000000c0000005, 0xfffff960000eb87c, 0xfffff8801bab8ad0,

0x0000000000000000)



*** win32k.sys - Address 0xfffff960000eb87c base at 0xfffff96000070000 DateStamp

0x4ce79a73

And all i did was look away for one second....... (the blue screen wasn't stretched as usual so i felt that was serious)


3: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: fffff960000eb87c, Address of the instruction which caused the bugcheck

Arg3: fffff8801bab8ad0, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------





KEY_VALUES_STRING: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 7601.18247.amd64fre.win7sp1_gdr.130828-1532



SYSTEM_MANUFACTURER: Dell Inc.



SYSTEM_PRODUCT_NAME: Inspiron 13-5378



SYSTEM_SKU: 0740



BIOS_VENDOR: Dell Inc.



BIOS_VERSION: 1.25.0



BIOS_DATE: 05/14/2018



BASEBOARD_MANUFACTURER: Dell Inc.



BASEBOARD_PRODUCT: 0H56HC



BASEBOARD_VERSION: A00



DUMP_TYPE: 2



BUGCHECK_P1: c0000005



BUGCHECK_P2: fffff960000eb87c



BUGCHECK_P3: fffff8801bab8ad0



BUGCHECK_P4: 0



EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.



FAULTING_IP:

win32k!xxxProcessEventMessage+1c0

fffff960`000eb87c 017308 add dword ptr [rbx+8],esi



CONTEXT: fffff8801bab8ad0 -- (.cxr 0xfffff8801bab8ad0)

rax=fffff8801bab9500 rbx=0000000000000000 rcx=fffff8801bab9458

rdx=fffff900c0650c40 rsi=0000000000000001 rdi=0000000000000000

rip=fffff960000eb87c rsp=fffff8801bab94b0 rbp=fffff8801bab9650

r8=0000000000000000 r9=0000000000000000 r10=0000000000000000

r11=fffff8801bab93d0 r12=fffff900c3cf8450 r13=0000000000000000

r14=fffff900c3cf8450 r15=0000000000000001

iopl=0 nv up ei ng nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282

win32k!xxxProcessEventMessage+0x1c0:

fffff960`000eb87c 017308 add dword ptr [rbx+8],esi ds:002b:00000000`00000008=????????

Resetting default scope



BUGCHECK_STR: 0x3B_c0000005



CPU_COUNT: 4



CPU_MHZ: 960



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 8e



CPU_STEPPING: 9



CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init)



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT



PROCESS_NAME: devenv.exe ( wait, what? why vs2010? i was just on the start page. )



CURRENT_IRQL: 0



ANALYSIS_SESSION_HOST: INSPIRON13-5378



ANALYSIS_SESSION_TIME: 06-28-2019 15:12:07.0870



ANALYSIS_VERSION: 10.0.18362.1 amd64fre



LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff960000eb87c



STACK_TEXT:

fffff880`1bab94b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!xxxProcessEventMessage+0x1c0





THREAD_SHA1_HASH_MOD_FUNC: b01aaa4f1817b5739ca5dba759409652975da510



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ef8f509f7b6df30749c67f05aee74da070f35339



THREAD_SHA1_HASH_MOD: 708a0e606f22740d0d503b1fb5189ad17eb1739a



FOLLOWUP_IP:

win32k!xxxProcessEventMessage+1c0

fffff960`000eb87c 017308 add dword ptr [rbx+8],esi



FAULT_INSTR_CODE: f0087301



SYMBOL_STACK_INDEX: 0



SYMBOL_NAME: win32k!xxxProcessEventMessage+1c0



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: win32k



IMAGE_NAME: win32k.sys



DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79a73



IMAGE_VERSION: 6.1.7601.17514



STACK_COMMAND: .cxr 0xfffff8801bab8ad0 ; kb



FAILURE_BUCKET_ID: X64_0x3B_c0000005_win32k!xxxProcessEventMessage+1c0



BUCKET_ID: X64_0x3B_c0000005_win32k!xxxProcessEventMessage+1c0



PRIMARY_PROBLEM_CLASS: X64_0x3B_c0000005_win32k!xxxProcessEventMessage+1c0



TARGET_TIME: 2019-06-28T19:04:56.000Z



OSBUILD: 7601



OSSERVICEPACK: 1000



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 7



OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: 2013-08-28 20:13:25



BUILDDATESTAMP_STR: 130828-1532



BUILDLAB_STR: win7sp1_gdr



BUILDOSVER_STR: 6.1.7601.18247.amd64fre.win7sp1_gdr.130828-1532



ANALYSIS_SESSION_ELAPSED_TIME: 404



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:x64_0x3b_c0000005_win32k!xxxprocesseventmessage+1c0



FAILURE_ID_HASH: {f6527f6a-0dbc-b4a6-fb18-1cdde79a8baa}



Followup: MachineOwner

---------




And I reinstalled Visual Studio 2010 about 2-3 days ago, thanks to incremental linking failure. (is this what i get?)

Continue reading...
 

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